2
Shipping to Canada

  1. Espada04
    Honeycomb Jun 29, 2016

    Espada04 , Jun 29, 2016 :
    Package requires signature on delivery. UPS will attempt 3 times if no one is there to receive shipment they will return it to sender.

    Alternatively, if you missed the first time, they usually leave you the notice that they've made an attempt. The notice contains a unique ID where you can use it to either request the delivery be changed to another address where you, or someone will be able to receive and sign the package. OR you can request for a pick up at their distribution facility where you will sign and pick up with ID. but they will usually only hold for so long. Though I doubt you'd waste any time going to pick it up to risk them returning the package to OnePlus. :p Either way, no signature no delivery :p
     

    cssoz likes this.
  2. cssoz
    Honeycomb Jun 29, 2016

    cssoz , Jun 29, 2016 :
    Canadians here have been saying UPS, i like DHL more as they seem to be more responsible. Thanks for reply
     

  3. timmaaaaaaah
    Cupcake Jun 30, 2016

    timmaaaaaaah , Jun 30, 2016 :
    I read it but know sometimes with these couriers they screw up and they try and charge duty.
     

  4. cssoz
    Honeycomb Jun 30, 2016

    cssoz , Jun 30, 2016 :
    I can confirm that for Toronto at least. OnePlus uses UPS Worldwide Expedited®
     

  5. timmaaaaaaah
    Cupcake Jun 30, 2016

    timmaaaaaaah , Jun 30, 2016 :
    Yes mine is coming by UPS but then switches to Purolator for delivery (No UPS where the final destination is)
     

  6. cssoz
    Honeycomb Jun 30, 2016

    cssoz , Jun 30, 2016 :
    what does that mean ?

    & Purolator delivery the final product to our door step?
     

  7. timmaaaaaaah
    Cupcake Jun 30, 2016

    timmaaaaaaah , Jun 30, 2016 :
    UPS doesn't operate in the city so they use purolator to the door
     

  8. cssoz
    Honeycomb Jun 30, 2016

    cssoz , Jun 30, 2016 :
    really? =\, where do u live and did you get the 1+3 via purolator?
     

  9. G_VISHWADEEP_SA_gUgt
    Cupcake Jun 30, 2016

    G_VISHWADEEP_SA_gUgt , Jun 30, 2016 :
    I received my OP3 yesterday in Toronto from UPS. I was not charged any extra amount. I had to sign in order to receive the package. If you are getting it through UPS and you are in Canada, you can create login account in UPS and provide instructions for your shipment as well.

    Also another thing I had my Shipment delivery time as end of the day and almost received it by 9 PM local time.

    Hope these info helps.
     

    cssoz likes this.
  10. tawayee
    Cupcake Jun 30, 2016

    tawayee , Jun 30, 2016 :
    I live in Montreal and it's UPS. The delivery took one week after my order online and it's earlier than I expected. There is no custom charge on delivery. Oneplus even gave me a $10 coupon code for being a bit late while I'm totally satisfied with the time.
     

    cssoz likes this.
  11. cssoz
    Honeycomb Jun 30, 2016

    cssoz , Jun 30, 2016 :
    • oh, UPS still delivery after 7pm ? (according to UPS website, 7pm is day end for delivery)
    • So you did you set the delivery time or it just happened to by ~9pm ? (again website says UPS can't set a specific time for delivery, make sense)
     

  12. G_VISHWADEEP_SA_gUgt
    Cupcake Jun 30, 2016

    G_VISHWADEEP_SA_gUgt , Jun 30, 2016 :
    The website says they work until 7. But when i called up the customer care of UPS they informed be that usually the drivers would be loaded with a lot of deliveries and I can expect them until 9 pm.
    We wouldn't be able to set the delivery time if we are going with their delivery day, but we can reschedule the delivery day ( may be then we can set specific time, also there would be extra charges for that) and also we can provide instructions to pickup such as leave at door or leave at management office, etc..

    Also another important thing. I guess Signature is mandatory, but anyone can sign and receive your shipment.
     
    Last edited: Jun 30, 2016

    cssoz likes this.
  13. lipe123
    Froyo Jun 30, 2016

    lipe123 , Jun 30, 2016 :
    I ordered my phone on Jun 21 and I had the phone in hand on Jun 29.

    The weird thing was it was flown by air from Los Angeles to Kentucky (I think Louisville) and then it was driven by truck across 4 US states and then finally flown up to Calgary. Was pretty weird but it was delivered right on the promised first date.

    Also PS. Ups has the free service there you can reschedule delivery to a different address/time if you cant be around. Very handy if you are stuck at work and its coming to a home with no one around.
     

    cssoz likes this.
  14. cssoz
    Honeycomb Jun 30, 2016

    cssoz , Jun 30, 2016 :
    was it priority shipping ? =\
     

  15. lipe123
    Froyo Jun 30, 2016

    lipe123 , Jun 30, 2016 :
    Yup it was priority, I had no choice in checkout it just did it.
     

  16. cssoz
    Honeycomb Jun 30, 2016

    cssoz , Jun 30, 2016 :
    well mins is @ Louisville also within 15 hours of pick up.
     

  17. lipe123
    Froyo Jun 30, 2016

    lipe123 , Jun 30, 2016 :
    mine went like this:
    Calgary, AB, Canada 06/29/2016 9:14 Departure Scan
    06/29/2016 7:34 Arrival Scan
    Sioux Falls, SD, United States 06/29/2016 6:15 Departure Scan
    Sioux Falls, SD, United States 06/28/2016 22:35 Arrival Scan
    Omaha, NE, United States 06/28/2016 19:16 Departure Scan
    06/28/2016 18:21 Arrival Scan
    Chicago, IL, United States 06/28/2016 16:45 Departure Scan
    06/28/2016 16:11 Arrival Scan
    Louisville, KY, United States 06/28/2016 15:56 Departure Scan
    06/28/2016 12:13 Arrival Scan
    Ontario, CA, United States 06/28/2016 5:28 Departure Scan
     

    cssoz likes this.
  18. cssoz
    Honeycomb Jul 1, 2016

    cssoz , Jul 1, 2016 :
    Louisville, KY, United States 06/30/2016 13:19 Arrival Scan
    Ontario, CA, United States 06/30/2016 6:40 Departure Scan
    06/30/2016 6:05 The package is awaiting clearing agency review. / Your package was released by the clearing agency.
    Ontario, CA, United States 06/30/2016 2:42 Origin Scan
    United States 06/29/2016 9:51 Order Processed: Ready for UPS​
     

  19. Espada04
    Honeycomb Jul 1, 2016

    Espada04 , Jul 1, 2016 :
    You will most likely get yours by Monday end of day. I doubt UPS delivers on Canada Day and I don't know if they deliver on Saturday. They dont deliver on Sunday which makes Monday the next Business day.

    Mine arrived at Louisville on the 28th at around noon, left Louisville 4 hours later and arrived to Buffalo 9 hours later. From there, another 4 hours when it reached Mississauga and by noon at my door step.

    I ordered the accessories separately as when I ordered the phone they were all out of stock. The exact same delivery route was used and arrived around noon time too. (My phone was shipped home, my accessories were shipped to my work) lol 2 different locations. so seems pretty consistent.
     

  20. Owoturo Oluwatimi
    Froyo Jul 5, 2016

    Owoturo Oluwatimi , Jul 5, 2016 :
    Please I need help. I ordered my Oneplus 3 on Canada day and the product was dispatched on the 4th of July. OnePlus sent me tracking information immediately it was dispatched which was in the evening on the 4th. Now, its the 5th, 5:18pm and my order has not shipped. This is so weird concerning the fact that on the UPS site, it says, "Order processed ready for UPS" (its been like that since yesterday) I really do not like how OnePlus handles shipments and why they do it the way the do. By now, I would have expected it to be at customs on its way to me on the 6th of July. I hate this!! and beginning to regret buying the phone. Is this normal? I live in Mississauga