7
SICK OF THE PATHETIC SERVICE CENTRE

  1. ysr98
    Eclair May 6, 2015

    ysr98 , May 6, 2015 :
    @Vikas
    Im facing problems with the service centre i have sent u mail relating to it but havent received any reply from u.
    the case is :
    i had submitted my phone on 1st april 2015, the service centre at ANDHERI, MUMBAI, INDIA. The service centre is very slow and has my not repaired my phone yet. is this what service is expected. whenever i call the they say the part isnt available so there is a delay. it is almost one month i am without my phone and it has caused lot of inconvenience to me. the address of the service centre is HCL Tower, Ground Floor,Plot no.360, Marol Military Road,Marol,Andheri, Mumbai 400059 022 - 40510231.My jobsheet no is JS15040100264 my imei no is ***************
    i am hoping for quick and positive reply. moreover your india oneplus one helpline talks rudely n gives vague answers. how can you even expect someone to wait for 1 month. all my work has come to a standstill.
    Hoping for a quick & positive reply from you. i would like u to give light to this cause and other people's cause too who have been harassed by this service centre and give us compensation for the same, in form of replacing our devices. Who the hell waits for 1 month for their device to get repaired, are we fools? please look in to this matter asap.
    Thank you and hoping for the best
    This thread is made to gather support and resolve issues faced due to poor customer support, GATHER PEOPLE AND TO FIGHT TOGETHER WITH THIS SERVICE CENTRE
     
    Last edited: May 6, 2015

    #1
  2. Rushvanth
    Gingerbread May 6, 2015


    #2
    ramli7 and ysr98 like this.
  3. CountryBoyCRO
    Ice Cream Sandwich May 6, 2015


    #3
  4. Lecter
    Ice Cream Sandwich May 6, 2015


    #4
    ramli7, ysr98, smaug42 and 3 others like this.
  5. RonaldM
    Ice Cream Sandwich May 6, 2015


    #5
    ramli7 and ysr98 like this.
  6. sandeep_khopade
    Ice Cream Sandwich May 6, 2015

    sandeep_khopade , May 6, 2015 :
    One more thread with the same story... :( @ysr98 u will find hell lot of such threads around. Only solution to your problem is to fight hard to get your handset back or get the help of consumer court.
     

    #6
    ramli7 and ysr98 like this.
  7. ysr98
    Eclair May 6, 2015

    ysr98 , May 6, 2015 :
    boss u also gave ur phone in andheri service centre what response?
     

    #7
  8. sandeep_khopade
    Ice Cream Sandwich May 6, 2015

    sandeep_khopade , May 6, 2015 :
    No, I haven't seen SC yet and hope I don't need to. I have been following all such threads related to SC so I know the situation very well.
     

    #8
    ramli7 and ysr98 like this.
  9. ysr98
    Eclair May 6, 2015

    ysr98 , May 6, 2015 :
    anyone having ghost problem in 1+ give in andheri service centre wanna take action against them contact me asap
     

    #9
    KforHorizon likes this.
  10. Lingering
    Ice Cream Sandwich May 6, 2015

    Lingering , May 6, 2015 :
    Never post your IMEI!
     

    #10
    ramli7 and ysr98 like this.
  11. ysr98
    Eclair May 6, 2015


    #11
    ramli7 likes this.
  12. calihead
    Honeycomb May 6, 2015

    calihead , May 6, 2015 :
    One month that is very bad service indeed sorry to hear that
     

    #12
    ramli7 and ysr98 like this.
  13. pablofg1978
    Nougat Head Moderator May 6, 2015


    #13
    ramli7, Dhrumin226 and ysr98 like this.
  14. dharmatej5
    Gingerbread May 6, 2015

    dharmatej5 , May 6, 2015 :
    These kind of posts will be ignored and you will not get any response. You are welcome to play cricket league though:D
     

    #14
    darkclouds and ramli7 like this.
  15. vinay.k.21
    Jelly Bean May 6, 2015

    vinay.k.21 , May 6, 2015 :
    You should probably eat a stale samosa and get sick mate... @Vikas might come running to you then... Kidding... Do not leave them until you get your device repaired... Or ask them to return your device and ask them to give you a call when the spare part comes back...
     
    Last edited: May 7, 2015

    #15
    ramli7 likes this.
  16. Abhishek1994==
    Ice Cream Sandwich May 7, 2015

    Abhishek1994== , May 7, 2015 :
    Submitted my phone on 28th april..expected return date-14th may..called them twice but same response "parts will be available by next week"
     

    #16
    KforHorizon, ramli7 and ysr98 like this.
  17. darkclouds
    Gingerbread May 7, 2015

    darkclouds , May 7, 2015 :
    True to their word "next week" every time you ask.
     

    #17
    ramli7 and ysr98 like this.
  18. ramli7
    KitKat May 7, 2015

    ramli7 , May 7, 2015 :
    There is a saying in Tamil :

    இன்று போய் நாளை வா.

    Leave today and come tomorrow.

    That will stand for ever.
     
    Last edited: Jun 6, 2015

    #18
    vinay.k.21 and Zap94 like this.
  19. Zap94
    Gingerbread May 7, 2015

    Zap94 , May 7, 2015 :
    Whenever you mail Vikas, remember to send a sms, he provides his mobile no with his automated reply via email, message him with your mail id so that he can identify your mail.
     

    #19
    vinay.k.21, ramli7 and ysr98 like this.
  20. ysr98
    Eclair May 7, 2015

    ysr98 , May 7, 2015 :
    i didnt get his automated reply could u give me his no plz brother
     

    #20
    ramli7 likes this.