7
SICK OF THE PATHETIC SERVICE CENTRE

  1. ramli7
    KitKat May 11, 2015


    #41
    palaro17 and vinay.k.21 like this.
  2. vinay.k.21
    Jelly Bean May 12, 2015

    vinay.k.21 , May 12, 2015 :
    Okay...
     

    #42
    ramli7 likes this.
  3. Zap94
    Gingerbread May 12, 2015

    Zap94 , May 12, 2015 :
    Pm'd you the number.
     

    #43
    ramli7 likes this.
  4. ysr98
    Eclair May 16, 2015


    #44
  5. ramli7
    KitKat May 16, 2015


    #45
  6. Zap94
    Gingerbread May 16, 2015

    Zap94 , May 16, 2015 :
    Just message him, he'll see when it's switched on.
     

    #46
  7. Abhishek1994==
    Ice Cream Sandwich May 16, 2015

    Abhishek1994== , May 16, 2015 :
    Any update? visited service center?
     

    #47
  8. KforHorizon
    KitKat May 16, 2015

    KforHorizon , May 16, 2015 :
    nope i didnt.. im tempted to go there .. but im giving them till next thursday if the parts come.. then well n good if it doesnt then ill go n take my phone back and ask them to call me once the phone arrives!
     

    #48
  9. ysr98
    Eclair May 19, 2015

    Last edited: May 19, 2015

    #49
  10. ysr98
    Eclair May 19, 2015


    #50
    ramli7 likes this.
  11. palaro17
    Eclair May 25, 2015

    palaro17 , May 25, 2015 :
    Hi All,

    Received my OPO on 23rd May. Would like to suggest one thing here. Please raise a ticket with OPO support as well once the job sheet is created at the service center. Please provide this information to OPO support via the ticket and follow up with them because service center guys also do not have any idea when they will receive the part or they are relectunt to provide that info. OPO support does tell you if the part has been or will be shipped to you service center or not. I followed up with OPO support for 2 weeks to get the phone fixed. Yes OPO is short on spare parts and not that serious on after sales service but the product is good. Minimum of 2 months wait is a fact which we got to accept.

    Big thank you to @ramli, @vinay.k.21, @hkagashe and all the other guys for sharing there experience in this matter.
     

    #51
    theapu, vinay.k.21 and Tobikage like this.
  12. chandrakant sharda
    Gingerbread Jul 1, 2015

    chandrakant sharda , Jul 1, 2015 :
    These kind of posts will be ignored and you will not get any response. You are welcome to buy oneplus 2 though:D
     

    #52
  13. 8017126522
    Cupcake Jul 1, 2015

    8017126522 , Jul 1, 2015 :
    My name is rony pal..

    Guyz i have submitted my one plus one in 19 th june in kolkata's service centre due to low battery backup nd no notification nd ringtone sound on the device so on 25 th june they texted me a jobsheet no and with the old phone no of one plus one customer care. The customer care says wait a week sir u will get ur phone nd the service centre also says wait a week more nd sometimes both says they cant say exactly when the job will be done nd the funny part is the customer care said the service centre knows exactly when i will get my phone nd the service centre says says they dnt knw then dammit who knws.. i have decided one thing i will wait for thursday if the phone is not serviced by tht day thn friday i will go nd get my phone nd come back nd ask them to call me whn the part comesGuyz i have submitted my one plus one in 19 th june in kolkata's service centre due to low battery backup nd no notification nd ringtone sound on the device so on 25 th june they texted me a jobsheet no and with the old phone no of one plus one customer care. The customer care says wait a week sir u will get ur phone nd the service centre also says wait a week more nd sometimes both says they cant say exactly when the job will be done nd the funny part is the customer care said the service centre knows exactly when i will get my phone nd the service centre says says they dnt knw then dammit who knws.. i have decided one thing i will wait for thursday if the phone is not serviced by tht day thn friday i will go nd get my phone nd come back nd ask them to call me whn the shipment of the part comes they call me nd i deliver my phone nd they do it quickly..

    So guyz the big question is if i take back my phone nd ask them to call me whn a battery of one plus one comes will they call me guyz plz solve my confusion
     

    #53
  14. 8017126522
    Cupcake Jul 2, 2015

    8017126522 , Jul 2, 2015 :
    Please someone reply i am in a big confusion tht if i take my phone back frm them nd ask them to call me whn the part is ready will they call me or they dnt take such responsibilities.
     

    #54