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silent button not working

  1. Z1549200604746 Cupcake Jul 16, 2019

    Z1549200604746, Jul 16, 2019 :
    Dear Team,

    my silent button not working all of sudden for which I used to vibrate and silent my phone...

    can u please suggest on the same on priority...

    regards,
    raviprakash shrivastav
    Removed by mod
     
    Last edited by a moderator: Jul 16, 2019

    #1
  2. drl431 KitKat Jul 16, 2019

    drl431, Jul 16, 2019 :
    No team here, but as often posted, you can clean-out the groove for the alert slider to allow it to move all the way to the top (silent) position.

    Also, posting your phone number is not a good idea.
     

    #2
  3. Z1549200604746 Cupcake Jul 16, 2019

    Z1549200604746, Jul 16, 2019 :
    I tried that but still it's not working....and it's been only 3 month when I bought this phone... please check this and update...
     

    #3
  4. pablofg1978 Spanish POC Assistant Head Moderator Jul 16, 2019

    pablofg1978, Jul 16, 2019 :
    Again, this is a community forum, not support.
    Contact support or visit a service center
    Https://oneplus.com/support
     

    #4
    Ovidiu Ladaru, Kytharsis and drl431 like this.
  5. B_Wrath Marshmallow Jul 16, 2019

    B_Wrath, Jul 16, 2019 :
    Clean the sides of your alert slider properly. Use a toothbrush.
     

    #5
    Kytharsis and drl431 like this.
  6. drl431 KitKat Jul 16, 2019

    drl431, Jul 16, 2019 :
    A toothpick might also help.
     

    #6
    Kytharsis likes this.
  7. Muhsin_Sultan Ice Cream Sandwich Jul 16, 2019


    #7
  8. drl431 KitKat Jul 16, 2019

    drl431, Jul 16, 2019 :
    Maybe, but the dirt in the groove could have been compacted by forcing the slider up.
     

    #8
    Kytharsis likes this.
  9. Yashwardhan Tiwari Cupcake Jul 17, 2019

    Yashwardhan Tiwari, Jul 17, 2019 :
    Its simple, just use a safety pin to clean the groove, its easy and simple. I faced this issue but cleaning it solves the problem.
     

    #9
    Muhsin_Sultan likes this.