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Sim 1 network deactivated when sim2 mobile data turn On

  1. sumuece
    Gingerbread Feb 15, 2018

    sumuece , Feb 15, 2018 :
    I am using Jio- in Sim1, Airtel-in Sim2 . When I turn on mobile data of Sim2 with 4g then Sim1 network deactivated.

    I am using OnePlus 3 with 5.0.2 official build.

    please provide me the solution as i want to use both the network for calling and its really irritating if 1network gets deactivated while using mobile data of other sim network.
     

    #1
  2. powerofred
    Jelly Bean Feb 15, 2018

    powerofred , Feb 15, 2018 :
    Jio works only with 4g. If you turn on 4g on another SIM, the phone turns on 3g/2g for the first SIM. You can't use 4g for both SIMs at the same time.
     

    #2
    elanglois likes this.
  3. N1509201101166
    Donut Feb 15, 2018

    N1509201101166 , Feb 15, 2018 :
    jio is a 4g network and our mobiles are designed in such a way that the sim we use for mobile data will only be in 4G.
    how can you think that it works on 3G/2G.
    if you want to use both the sims use jio as mobile data so jio starts working
     

    #3
  4. Torpedo001
    Cupcake Feb 15, 2018


    #4
  5. Gdsingh94
    Honeycomb Feb 15, 2018

    Gdsingh94 , Feb 15, 2018 :
    4g is supported in only one sim at a time... both sims cant be 4g... thats the reason y jio doesnt work when you turn on the data of the 2nd sim..
     

    #5
    sumuece likes this.
  6. elanglois
    Lollipop Feb 15, 2018

    elanglois , Feb 15, 2018 :
    STOP

    Oneplus is dual-standby. Only 1 SIM can be active at a time. Its worse on JIO since you guys only have VoLTE for calls, so your calls and data must be on the same SIM.
     

    #6