Sim 1 network deactivated when sim2 mobile data turn On

  1. sumuece
    Gingerbread Feb 15, 2018

    sumuece , Feb 15, 2018 :
    I am using Jio- in Sim1, Airtel-in Sim2 . When I turn on mobile data of Sim2 with 4g then Sim1 network deactivated.

    I am using OnePlus 3 with 5.0.2 official build.

    please provide me the solution as i want to use both the network for calling and its really irritating if 1network gets deactivated while using mobile data of other sim network.

  2. powerofred
    Jelly Bean Feb 15, 2018

    powerofred , Feb 15, 2018 :
    Jio works only with 4g. If you turn on 4g on another SIM, the phone turns on 3g/2g for the first SIM. You can't use 4g for both SIMs at the same time.

    elanglois likes this.
  3. N1509201101166
    Donut Feb 15, 2018

    N1509201101166 , Feb 15, 2018 :
    jio is a 4g network and our mobiles are designed in such a way that the sim we use for mobile data will only be in 4G.
    how can you think that it works on 3G/2G.
    if you want to use both the sims use jio as mobile data so jio starts working

  4. Torpedo001
    Cupcake Feb 15, 2018

  5. gdsingh94
    Jelly Bean Feb 15, 2018

    gdsingh94 , Feb 15, 2018 :
    4g is supported in only one sim at a time... both sims cant be 4g... thats the reason y jio doesnt work when you turn on the data of the 2nd sim..

    sumuece likes this.
  6. elanglois
    Lollipop Feb 15, 2018

    elanglois , Feb 15, 2018 :

    Oneplus is dual-standby. Only 1 SIM can be active at a time. Its worse on JIO since you guys only have VoLTE for calls, so your calls and data must be on the same SIM.