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Sim card block?

  1. motoxv2
    Cupcake Sep 18, 2017

    motoxv2 , Sep 18, 2017 :
    I have a data only Sprint sim, when I put it into the phone it basically doesn't register that it is in, no number in the sim menu.
    I have some old inactive Sprint sims and put it in and everything shows fine, Sprint under sim name, proper number and sim info.

    I have Huawei Mate and P9. Both work without issue with the data sim and receives data with proper APN.

    So can OnePlus fix this in update? Who should I contact support regarding this?
     

    #1
  2. Gav_W86
    Moderator Moderator Sep 19, 2017

    Gav_W86 , Sep 19, 2017 :
    Does that SIM display correctly in other devices? It is more likely to be a SIM issue.
     

    #2
  3. motoxv2
    Cupcake Sep 29, 2017

    motoxv2 , Sep 29, 2017 :
    "I have Huawei Mate and P9. Both work without issue with the data sim and receives data with proper APN. "
     

    #3
  4. motoxv2
    Cupcake Oct 4, 2017


    #4
  5. felipemendes
    Jelly Bean Oct 4, 2017


  6. #6