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Sim issue via OnePlus 6

  1. Harry_96
    Gingerbread Jul 30, 2020

    Harry_96 , via OnePlus 6 , Jul 30, 2020 :
    I'm not able to make calls from my phone. And sometimes the signal cuts off itself. I confirmed that there's no issue with the sim card. What could be the problem? Can anyone suggest a solution?
     

    #1
  2. drl431
    Moderator, Community Hero 2020 Moderator Jul 30, 2020

    drl431 , Jul 30, 2020 :
    If your sure the sim is good and has clean contacts, you could try the second sim slot. Then consider a factory reset. Backup you data to the cloud or a pc first.
     

    #2
    Caoimhín and Harry_96 like this.
  3. Harry_96
    Gingerbread Jul 30, 2020

    Harry_96 , via OnePlus 6 , Jul 30, 2020 :
    I'm able to make calls with other sim card but not mine why is that?
     

    #3
  4. drl431
    Moderator, Community Hero 2020 Moderator Jul 30, 2020

    drl431 , Jul 30, 2020 :
    Then you've got to get a new sim card from your carrier/network provider. Even if this sim card works in other (older or just different) phones.
     

    #4
    Caoimhín likes this.
  5. Harry_96
    Gingerbread Jul 30, 2020

    Harry_96 , via OnePlus 6 , Jul 30, 2020 :
    Hmm.
     

    #5
  6. Harry_96
    Gingerbread Jul 30, 2020

    Harry_96 , via OnePlus 6 , Jul 30, 2020 :
    Just came to realise that my phone isn't supporting vodafone sim card. Other company sim cards works fine.
     

    #6