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Sim slot #1 stopped working via OnePlus 7T

  1. neurotransmitter
    Cupcake Aug 27, 2021

    neurotransmitter , via OnePlus 7T , Aug 27, 2021 :
    Suddenly my sim slot #1 stopped working, same sim I checked in other phones and slot#2 it's working fine. Checked with different sim in slot #1 , same result. Basically no sim is working in slot#1.
    Any leads.
    Thank u.
     

    #1
  2. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Aug 27, 2021

    Dresa91 , Aug 27, 2021 :
    Maybe contact support and let the sim slot getting checked.
     

    #2
    neurotransmitter likes this.
  3. U1558202855489
    Donut Aug 28, 2021


    #3
  4. hbk1402
    KitKat Aug 28, 2021


    #4
    Dresa91 likes this.
  5. we_need
    Gingerbread Aug 29, 2021


    #5
    neurotransmitter likes this.

  6. #6
    neurotransmitter likes this.
  7. biboydy
    Cupcake Oct 2, 2021


    #7
    ObstUwe likes this.
  8. SIVARAM1
    Froyo Oct 3, 2021


    #8
    ObstUwe likes this.
  9. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Oct 4, 2021

    Dresa91 , Oct 4, 2021 :
    Does your sim work in sim2 or in another device?
    Did you visit a service center to get your device checked?
     

    #9
  10. SIVARAM1
    Froyo Oct 4, 2021

    SIVARAM1 , via OnePlus 7T , Oct 4, 2021 :
    Yeah same sim changed to slot 2 it worked and sim1 stopped suddenly.
     

    #10
    neurotransmitter and ObstUwe like this.
  11. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Oct 4, 2021

    Dresa91 , Oct 4, 2021 :
    Then visit a service center and get your device checked
     

    #11
    SIVARAM1 likes this.
  12. SIVARAM1
    Froyo Oct 4, 2021

    SIVARAM1 , via OnePlus 7T , Oct 4, 2021 :
    Yeah but the sad thing is nearest oneplus service center to me is about 400km. 😞
     

    #12
  13. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Oct 4, 2021

    Dresa91 , Oct 4, 2021 :
    What about the pick up service?
     

    #13
  14. SIVARAM1
    Froyo Oct 23, 2021


    #14
  15. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Oct 23, 2021

    Dresa91 , Oct 23, 2021 :
    What OxygenOS version are you using?
     

    #15
  16. SIVARAM1
    Froyo Oct 23, 2021

    SIVARAM1 , via OnePlus 7T , Oct 23, 2021 :
    For 7t build number is 11.0.3.1.HD65AA
    For 7 build number is 11.0.3.1.GM57AA
     

    #16
  17. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Oct 23, 2021

    Dresa91 , Oct 23, 2021 :
    If you think it is a sw issues: can you please rollback to an older version?
     

    #17
  18. SIVARAM1
    Froyo Oct 23, 2021

    SIVARAM1 , via OnePlus 7T , Oct 23, 2021 :
    Yeah i think the same but for me roll back is a hard task i have lots of data in mobile. Is there any alternative way ..?
     

    #18
  19. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Oct 23, 2021

    Dresa91 , Oct 23, 2021 :
    You have these options:
    - reflash OS: won’t wipe data
    - wait for an update (and submit a bug report)
    - factory reset
    - rollback
     

    #19
  20. SIVARAM1
    Froyo Oct 23, 2021

    SIVARAM1 , via OnePlus 7T , Oct 23, 2021 :
    Will try 1st one if it didn't works will wait for future update 😔 hope they will fix it.
     

    #20