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Single power button click opens camera randomly via OnePlus 9 Pro

  1. G1616158606102
    Cupcake Jul 7, 2021

    G1616158606102 , via OnePlus 9 Pro , Jul 7, 2021 :
    Hi,

    My OnePlus 9 pro opens the camera randomly when I click the power button once. I got the double click to open camera activated. I got an system update recently that did not fix that problem.
    I tried clearing the cache of the camera app and OnePlus launcher - no success.

    Any suggestions?
     

    #1
  2. G_plusone
    Nougat Jul 7, 2021


    #2
  3. Ninxha
    Honeycomb Jul 7, 2021

    Ninxha , Jul 7, 2021 :
    Try deactivate double click to open camera and check if pressing one time the power button will turn off and on screen or not. Might be a faulty power button or a case that interacts with it.
     

    #3
    Akshat Sehgal likes this.
  4. McLarenMania
    Honeycomb Jul 7, 2021


    #4
  5. G1616158606102
    Cupcake Jul 7, 2021

    G1616158606102 , via OnePlus 9 Pro , Jul 7, 2021 :
    Yes I use the original OnePlus case. But the problem still occurs without the case. It's super annoying...
    I had already disabled the function, but actually I would like to use it. So that's not really a solution for me.

    I can't find the OnePlus care app in the app store. So I couldn't run a diagnosis.
     

    #5
  6. G1616158606102
    Cupcake Jul 7, 2021

    G1616158606102 , via OnePlus 9 Pro , Jul 7, 2021 :
    Sometimes when I click the power button and the phone is already unlocked it asks me which camera app I want to start. So its not just a problem when the phone ist locked.
     

    #6
  7. Buckzie
    Cupcake Jul 26, 2021

    Buckzie , via OnePlus 9 Pro , Jul 26, 2021 :
    I get this to. Super f-ing annoying... Is this a software or hardware issue? I'll send it back if it's hardware, because lord it's frustrating AND battery draining
     

    #7
  8. SanjayBalu
    Cupcake Jul 26, 2021


    #8
  9. Buckzie
    Cupcake Jul 27, 2021


    #9
  10. G_plusone
    Nougat Jul 27, 2021


    #10
    Akshat Sehgal likes this.
  11. Buckzie
    Cupcake Jul 29, 2021


    #11

  12. #12
  13. G_plusone
    Nougat Jul 29, 2021

    G_plusone , Jul 29, 2021 :
    OnePlus is a company account created so that other people can not take the Username I suppose.
     

    #13
  14. M1616614817572
    Cupcake Jul 31, 2021

    M1616614817572 , Jul 31, 2021 :
    I have the same issue it started with the latest update realy annoying. Please oneplus send update this sucks!
     

    #14
  15. G_Almas_Nas_Lywa , via OnePlus 9 Pro , Aug 3, 2021 :
    I have it from the beginning
    It was opening the camera then i changed it
    To non
    Now sometime when i poweroff I don't trust the phone that it will turn off the screen
     

    #15
  16. B1602658160285
    Cupcake Aug 4, 2021

    B1602658160285 , Aug 4, 2021 :
    I'm having the exact same issue. Started since the last release. Super annoying!! Most times when I open the phone using the power button, the camera opens as a default.
     

    #16
    B1602674148934 likes this.

  17. #17
  18. DanielBaldissera
    Cupcake Aug 9, 2021


    #18
  19. DanielBaldissera
    Cupcake Aug 11, 2021

    DanielBaldissera , Aug 11, 2021 :
    Disabling the camera shortcut for power button helped for me, not facing issue anymore since nice yesterday
     

    #19
  20. Procent_
    Donut Aug 11, 2021


    #20