16
Slick move OP... Check out shipping FAQ.

  1. AtLemacks
    Honeycomb Jul 1, 2014

    AtLemacks , Jul 1, 2014 :
    So, I was about to submit a ticket to inform them I would be disputing the 1 day processing to shipping and went to the FAQ. Just last night they changed shipping times and wording on us with no notice (but to their benefit). Funny, they think changing it after the fact will solve the problem. This is called unfair and deceptive business practice, and it illegal in the US, and something the Federal Trade Commission regulates.

    http://support.oneplus.net/hc/en-us/articles/201866680-How-long-will-shipping-take-

    Express was 3-5 days, and it stated that it shipped from the warehouse in 1 day previously.
    See how it says they updated at 23:55 (11:55pm)?
    OPO2.png

    Update:
    Here's my support ticket, anyone feel free to insert your information and use it.
    Per PayPal.com (if you purchased using PayPal).
    https://www.paypal.com/webapps/mpp/security/seller-protection-faq
    Per the FTC:
    OnePlus Tech Limited's US Violations:
    • Not processing shipment within advertised time frame ("up to 1 day") -
    • Not contacting customers directly via phone, e-mail, or mail -
    • Deceptive practices - changing order/FAQ pages containing advertised information after customer order placed.
    • Not staffing a support center for customers to contact 24/7 after purchase.
    • Not responding to customer support tickets within 24 hours.

    Members "Pending Shipment" vote in this poll here: http://forums.oneplus.net/threads/poll-to-those-receiving-the-delayed-shipping-email.48076/
     
    Last edited: Jul 2, 2014

    #1
  2. dmhshop
    Gingerbread Jul 1, 2014


    #2
    antmiu2, Baviquejt and master94 like this.
  3. samchopx
    Honeycomb Jul 1, 2014


    #3
    Baviquejt and Happy Monk like this.
  4. Shinigami187
    Honeycomb Jul 1, 2014

    Shinigami187 , Jul 1, 2014 :
    wonder what was changed though cause i remember seeing this and to me, nothing has changed unless i dont remember it correctly.
     

    #4
    thepanttherlady, Juiceman and 8080 like this.
  5. 8080
    Honeycomb Jul 1, 2014

    8080 , Jul 1, 2014 :
    I don't see a difference either
     

    #5
    Shinigami187 likes this.
  6. mansa
    Jelly Bean Jul 1, 2014

    mansa , Jul 1, 2014 :
    When I first heard of Oneplus
    [​IMG]

    After Oneplus' dodgy policies & decisions
    [​IMG]
     

    #6
    AlexLandryS, lazieye, stearic and 8 others like this.
  7. dakafall
    Gingerbread Jul 1, 2014

    dakafall , Jul 1, 2014 :
    There is nothing different now then last week.

    Nice try trying to start a blow up.
     

    #7
    mansa, LibraSun and nldavenl like this.
  8. Mark Joseph
    Jelly Bean Jul 1, 2014


    #8
    mansa likes this.
  9. DrexelDragon
    Ice Cream Sandwich Jul 1, 2014


    #9
    mansa likes this.
  10. AeshmA
    Jelly Bean Jul 1, 2014

    AeshmA , Jul 1, 2014 :
    Delivery days seems same to me as they were before, maybe they just fixed some wording on rest of the FAQ entry.
     

    #10
  11. Alex_TX09
    Gingerbread Jul 1, 2014


    #11
    alwaysasn likes this.
  12. octones
    Froyo Jul 1, 2014


    #12
  13. diablos991
    Ice Cream Sandwich Jul 1, 2014

    diablos991 , Jul 1, 2014 :
    I believe it used to say something about the order being shipped within 1 day.
     

    #13
    AtLemacks likes this.
  14. AtLemacks
    Honeycomb Jul 1, 2014

    AtLemacks , Jul 1, 2014 :
    Express was 3-5 days, and it stated that it shipped from the warehouse in 1 day previously.

    Great job paying attention! I guess only those of us who have ordered would know the difference.
     

    #14
    mjeezy likes this.
  15. bramyond
    Froyo Jul 1, 2014


    #15
  16. AtLemacks
    Honeycomb Jul 1, 2014

    AtLemacks , Jul 1, 2014 :
    That doesn't mean you actually paid attention on the order screen. It's too bad there's no way to get back to that screen without another invite, and time travel...
     

    #16
  17. Juiceman
    Ice Cream Sandwich Jul 1, 2014


    #17
  18. prolifik2k3
    Eclair Jul 1, 2014

    prolifik2k3 , Jul 1, 2014 :
    I ordered too and I still don't see the difference. Maybe it's because I'm not looking for any small reason to be upset with OnePlus. *shrug* maybe.
     

    #18
    zoxx and thepanttherlady like this.
  19. diablos991
    Ice Cream Sandwich Jul 1, 2014


    #19
  20. dpchen
    Eclair Jul 1, 2014


    #20