6
Slow internet speed on OnePlus 7 Pro

?

Hello, I am using OnePlus 7 Pro and i have noticed that it has very slow internet speed using mobile

  1. Slow internet speed on OnePlus 7 Pro

    11 vote(s)
    84.6%
  2. Slow internet speed on OnePlus 7 Pro

    9 vote(s)
    69.2%
Multiple votes are allowed.
  1. sharan baath
    Cupcake Jun 20, 2019

    sharan baath , Jun 20, 2019 :
    Hello, I am using OnePlus 7 Pro and i have noticed that it has very slow internet speed using mobile data. I am able to get only 0.00-80kb/s whereas my other device gives 1-5mb/s (mobile data) and 8-25mb/s (broadband) area and same time. I am not able to play video/ online Games songs etc etcon this phone. Earlier i was getting this speed but only for some days and sometimes even now but max of 2mb/s. After 9.5.7 update, it's just worst. If anyone facing this problem tell me

    OnePlus team please fix this problem ASAP
     

    #1
  2. Swejuggalo
    KitKat Jun 21, 2019

    Swejuggalo , Jun 21, 2019 :
    Still having this issue? Use the feedback tool in the community app and collect some logs. You could also ask your carrier for help.
    For me there are no problems.
    Current location has a bit slow upload though...

    1561115965407.jpg
     

    #2
    darkarvan and R1556354391112 like this.
  3. sharan baath
    Cupcake Jun 24, 2019

  4. sharan baath
    Cupcake Jun 24, 2019

  5. Swejuggalo
    KitKat Jun 24, 2019


    #5
  6. Dhruv Weaver
    The Lab - OnePlus 7 Pro Reviewer Jun 25, 2019

    Dhruv Weaver , Jun 25, 2019 :
    The screenshots you've provided are just showing the built in network speed indicator. This feature is displaying data speeds of the device as they are right now, and in this case when it's making very few internet requests, like you just being on the home screen. The network speed indicator is passive, so it's not like a normal speed test where it's actively transferring data. Try watching a YouTube video or something and you'll see that the network speeds shoot up.
     

    #6
    vexbit likes this.
  7. Ever7p
    Froyo Jun 26, 2019

    Ever7p , Jun 26, 2019 :
    Check if a simple restart helps. Check APN. If all else fails factory reset and see if it clears up.
     

    #7
  8. K1569966749125
    Cupcake Oct 1, 2019

    K1569966749125 , Oct 1, 2019 :
    I'm having the same issue. Just got this phone yesterday and my download speeds are at 70kbs when on my galaxy s8 it would download 5 MB/s
     

    #8
  9. K1569966749125
    Cupcake Oct 7, 2019

    K1569966749125 , Oct 7, 2019 :
    I know exactly what he is talking. I think it's the android 9.5 update. So I just got this phonen(one plus 7 pro) it has slow internet speeds unless you turn on your Hotspot. It seems like my speeds are throttled at 70kbs until I turn on my Hotspot then it go's up to 500kbs to 2mb/s. I seen a some people had this problem starting in June/July. I heard the Android 10.0 fixes this but I'm not sure. Thinking I'm going to exchange this phone even though I love everything else.
     

    #9
  10. K1569966749125
    Cupcake Oct 7, 2019

    K1569966749125 , Oct 7, 2019 :
    Did upgrading to Android 10 help?
     

    #10
  11. vexbit
    Eclair Oct 7, 2019

    vexbit , Oct 7, 2019 :
    In developer options turn off the option "enable hardware acceleration for tethering". That fixed it for me on the OnePlus 7 Pro 5G. Not sure what the default is, but I believe it was on by default. Turning it off made a huge difference to my connection speed and stability.

    The 5G does use a different modem than the standard 7 Pro so YMMV. Just passing on what I know.
     

    #11
  12. Mikołaj_Hacia
    Cupcake Oct 9, 2019

    Mikołaj_Hacia , Oct 9, 2019 :
    I've got similar issue with my OP 7 Pro. I can't use 4G at all. I am on a 3G(H+) now, it works slightly better, but it depends on area.

    @sharan baath Do You have this problem only on 4G signal?
     

    #12
  13. akks
    Jelly Bean Oct 9, 2019

    akks , Oct 9, 2019 :
    May be your network doesn't support the device yet? (Wide guess only)
    I am getting reasonably faster data speed on 4G LTE on my Oneplus 7 pro as compared to my previous OnePlus 3, in the same region, same network. Its 3 months now and I don't remember exactly the speed figures, but it was evidently having day-night difference.
     

    #13
  14. akks
    Jelly Bean Oct 9, 2019

    akks , Oct 9, 2019 :
    By the way, sorry to tag you on an older Post. Hope it's settled for you by now
     

    #14
  15. K1569966749125
    Cupcake Oct 16, 2019

    K1569966749125 , Oct 16, 2019 :
    I won't know if this works until I get get to work but I hope it does. Sounds like it's a setting for something else though.
     

    #15
  16. K1569966749125
    Cupcake Oct 16, 2019

    K1569966749125 , Oct 16, 2019 :
    I wish it would have worked but after multiple speed test it shows no difference. I only see faster speeds when the Hotspot is on. This is for 3g on CDMA if that matters.
     

    #16
  17. C1562619174494
    Donut Nov 2, 2019

    C1562619174494 , Nov 2, 2019 :
    More worse i
    N
     

    #17
  18. Abhiabs
    Cupcake Nov 3, 2019

    Abhiabs , Nov 3, 2019 :
    I have one plus 7 and am facing same problems.
     

    #18
  19. ArshNijjar
    Cupcake Jan 26, 2020

    ArshNijjar , Jan 26, 2020 :
    I also still getting Same issue on Android 10 but i use another device getting high speed it stuck 4kb/s to 70kb/s and network signal less from another my device 😡😡😡 worst experience OnePlus.
    To slove this issue for same time then turn on & turn of flight mode.
     

    #19
  20. Swejuggalo , via OnePlus 7 Pro Mirror Gray , Jan 26, 2020 :
    Try to report this via the feedback tool inside the community app if you haven't done so already. I had a connectivity issue once too. But it was solved after I had it reported.
     

    #20