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smart lock doesn't show any options

  1. Charlied575 Cupcake Jun 22, 2018

    Charlied575, Jun 22, 2018 :
    Thanks I did the disable / enabled trust agent and solved my problem of home safe place was intermediate now staying consistent
     

  2. Q1509537193291 Cupcake Jun 22, 2018


  3. pablofg1978 Spanish POC Assistant Head Moderator Jun 22, 2018

    pablofg1978, Jun 22, 2018 :
    Thread merged
     

  4. slyfoxop Gingerbread Jun 25, 2018


  5. Pot Noodle Ice Cream Sandwich Jun 27, 2018

    Pot Noodle, Jun 27, 2018 :
    Shows me the option but it doesn't work still have unlock at home and when driving.
     

  6. veredas Donut Jul 13, 2018

    veredas, Jul 13, 2018 :
    hello,

    I've noticed that my OP5 doesn't shows the smart unlock features since updated. I've already wiped cache and rebooted with no luck. is there everyone that knows something about that?
    1531478346306.jpg

    1531478346388.jpg
     

  7. pablofg1978 Spanish POC Assistant Head Moderator Jul 13, 2018


  8. moonspeak Eclair Jul 13, 2018


  9. N1530359390968 Cupcake Jul 30, 2018


  10. N1530359390968 Cupcake Jul 30, 2018


  11. N1530359390968 Cupcake Jul 30, 2018


  12. G_Jaimin_Shinde_uCDi Donut Aug 1, 2018


  13. Q1534916897151 Donut Aug 22, 2018

    Q1534916897151, Aug 22, 2018 :
    Be Aware if you are sending your phone to the company for its service/ repair

    I placed a service request at OnePlus Care.. They arranged a pickup.. 16/08 A person turns up from BlueDart and after seeing the verification code with him I handover the mobile..

    20/08 I get a call from a Person Named Mohit he said he is from OnePlus.. he shocked me saying that there is a wire in the package.. No Mobile..

    There after I have been Calling, Mailing and tweeting about this to OnePlus.. the ask me to Call Servify it's their outsourced vendor for pickup.. I call them they were not even aware of it.. they ask me to wait till 48 Hours.. and asked me if I have called BlueDart.. I called BlueDart and managed to talk to the person who picked up the mobile.. he confirmed that he picked up the phone and has all the necessary records

    as of now I don't know what to do..
    1. Shall I register a FIR in the local police department
    2. Shall I buy a New phone and let them sought out the issue
    3. Or Shall I wait indefinitely and struggle with my old faulty phone that I am using..

    Someone Please help me.. since yesterday my full time job is to call different call centres and send mails.. No logical reply From OnePlus

    Regards
    Sachin Sharma
     

  14. BigM Gingerbread Aug 27, 2018

    BigM, Aug 27, 2018 :
    Had the same problem with my OnePlus 6 after the update to 5.1.11.
    Unchecked Smart Lock from trusted agents, rebooted and checked Smart Lock again. After that it was working again.
     

  15. G_Love_Aggarwal_mHhL Eclair Sep 23, 2018


  16. Bartnl Lollipop Sep 23, 2018


  17. kamzee96 Froyo Sep 23, 2018


  18. Waveform Modifier Lollipop Sep 23, 2018

    Waveform Modifier, Sep 23, 2018 :
    That is nothing to do with this issue. This has been around for months.
     

  19. G_Love_Aggarwal_mHhL Eclair Sep 24, 2018


  20. pablofg1978 Spanish POC Assistant Head Moderator Sep 24, 2018