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Smart Lock not workin after update to 4.7.6

  1. lmerega
    Honeycomb Jan 5, 2018

    lmerega , Jan 5, 2018 :
    As in subject.
    After updating to OOS 4.7.6, when I click on "Smart Lock" I only see a white screen.
    It was working before update.
    Any suggestions?

    1515173551884.jpg
    TIA

    Luca
     

    #1
    AlexFrancisco91 likes this.
  2. HARDEEP REDDY MADDIREDDY
    Eclair Jan 5, 2018


    #2
  3. O1514822293757
    Ice Cream Sandwich Jan 5, 2018

    O1514822293757 , Jan 5, 2018 :
    ok.i see the same..never used before....what did it have inside..
    need to check with customer care ...
     

    #3
  4. JasperR1
    Cupcake Jan 5, 2018

    JasperR1 , Jan 5, 2018 :
    Fix:

    1. Go to Settings
    2. Tap Security
    3. Trust Agents -> Turn off
    4. Reboot phone
    5. Repeat steps 1 and 2
    6. Trust Agents -> Turn on
    7. Occasionally: reset safe locations

    Done.

    You need to go through this every time you reboot your phone. It's a Google thing, apparently, not necessarily OnePlus. It's annoying, but can be fixed easily. This fix, by the way, is all over this forum.
     

    #4
    AlexFrancisco91 and lmerega like this.
  5. O1514822293757
    Ice Cream Sandwich Jan 5, 2018

    O1514822293757 , Jan 5, 2018 :
    can someone pls tell me what is smart Lock,,,and is it necessary after face lock,fingerprint lock and pin lock
     

    #5
  6. JasperR1
    Cupcake Jan 5, 2018

    JasperR1 , Jan 5, 2018 :
    SmartLock allows you to set locations where your phone isn't locked, for example your house, or when it's connected to your car's Bluetooth, or when you have it on your body. I have it set to my home only, so my phone doesn't really lock (no pin necessary) when I'm at home.
     

    #6
    O1514822293757 likes this.
  7. lmerega
    Honeycomb Jan 5, 2018

    lmerega , Jan 5, 2018 :
    I solved turning off and on screen lock.
    I think they have to fix it.

    SOLVED :)
     

    #7
  8. h_kashyap
    Jelly Bean Jan 5, 2018

    h_kashyap , Jan 5, 2018 :
    Go to Settings> security & lock screen > trust agents> smart lock. Turn it on.
    Next,
    (a) Switch off the phone
    (b) Hold Power and Volume Down key together
    (c) Release d keys after OnePlus logo appears.
    (d) Choose ur preferred language
    (e) give ur phone unlock password
    (f) Select Wipe data & cache(select only cache and erase it)
    (g) Reboot.

    Now go to Settings>security & lock screen > smart lock. Check it.
     

    #8
    AlexFrancisco91 likes this.