5
[Solved] Cannot place orders on OnePlus store

  1. Starcommander
    OnePlus Accessory Tester Jul 20, 2021

    Starcommander , Jul 20, 2021 :
    Nope. In that case it is in stock...
    😕
     

    #41
    buntycubal and Bobbie63 like this.
  2. Bobbie63
    Marshmallow Jul 20, 2021

    Bobbie63 , Jul 20, 2021 :
    Somehow I already had the idea it would be. Some must have said they won’t do it, probably because if they’d do it one, they’d have to do it for all…….or something like that.

    maybe @dsmonteiro , can explain why, as he escalated it in the first place?
     

    #42
    buntycubal and Starcommander like this.
  3. Starcommander
    OnePlus Accessory Tester Jul 20, 2021

    Starcommander , Jul 20, 2021 :
    Nope, that's their policy. They did it for everyone whoever faced the issue. Even they ordered for me before. But today's circumstances is weird.😅
    I can see an order placed on my account but customer care said it is out of stock 👀
     

    #43
    buntycubal and Bobbie63 like this.
  4. Bobbie63
    Marshmallow Jul 20, 2021

    Bobbie63 , Jul 20, 2021 :
    So maybe, just maybe....you'll get it anyhow as the order is placed and in your account.

    Don't know how there system works, it could be there because you payed the remaining amount. Now they need to manually delete your order, which I think isn't easy and could involve some work for them, if even possible.

    Maybe they'll ask you to delete the order........ Like I said, I'm lost for words, can only make assumptions. I just would leave it like it is for now and wait if the order moves.
     

    #44
    buntycubal and Starcommander like this.
  5. buntycubal
    User of the Year 2017 Jul 21, 2021

    buntycubal , Jul 21, 2021 :
     

    #45
    Starcommander, Mr. BG and Bobbie63 like this.
  6. Starcommander
    OnePlus Accessory Tester Jul 21, 2021

    Starcommander , Jul 21, 2021 :
    [Today's update]
    I called the CS team and asked him about the update. The agent told me he is busy and will contact me later.
     

    #46
    buntycubal and Bobbie63 like this.
  7. Bobbie63
    Marshmallow Jul 21, 2021

    Bobbie63 , Jul 21, 2021 :
    Ok, let’s see when later is….but stay confident.:)
     

    #47
    buntycubal, McJader and Starcommander like this.
  8. Starcommander
    OnePlus Accessory Tester Jul 22, 2021


    #48
    Mr. BG, buntycubal and Bobbie63 like this.
  9. Bobbie63
    Marshmallow Jul 22, 2021

    Bobbie63 , Jul 22, 2021 :
    So.........the wait was worth it?

    And now wait for the refund of the amount you payed... :rolleyes:
     
    Last edited: Jul 22, 2021

    #49
    buntycubal, Starcommander and McJader like this.
  10. Starcommander
    OnePlus Accessory Tester Jul 22, 2021

    Starcommander , Jul 22, 2021 :
    Indeed lol.
    What if I get a refund of the amount as well as the voucher 😂😂🤣
     

    #50
    buntycubal and Bobbie63 like this.
  11. Bobbie63
    Marshmallow Jul 22, 2021

    Bobbie63 , Jul 22, 2021 :
    Contact Customer Support. 😂
     

    #51
    Mr. BG and Starcommander like this.
  12. Starcommander
    OnePlus Accessory Tester Jul 23, 2021


    #52
    Overzee and Bobbie63 like this.
  13. Bobbie63
    Marshmallow Jul 23, 2021

    Bobbie63 , Jul 23, 2021 :
    So now we wait till the next issue pops up? Oh well, we’ll see Monday if people start to trade in their vouchers they won with the lucky draw.:rolleyes:
     

    #53
    Starcommander likes this.
  14. Starcommander
    OnePlus Accessory Tester Jul 23, 2021

    Starcommander , Jul 23, 2021 :
    :D:p
     

    #54
    Bobbie63 likes this.
  15. Mr. BG
    Community Hero 2020 Jul 23, 2021

    Mr. BG , Jul 23, 2021 :
    Order what? :confused:

    Seriously? o_O
     

    #55
    Bobbie63 and Starcommander like this.
  16. Starcommander
    OnePlus Accessory Tester Jul 24, 2021

    Starcommander , Jul 24, 2021 :
    Yep!
    According to OnePlus, one should not order more than 4 products in a span of 30 days :p
     

    #56
    Bobbie63 likes this.
  17. Starcommander
    OnePlus Accessory Tester Jul 27, 2021

    Starcommander , Jul 27, 2021 :
    Screenshot_20210727-125303.png

    Wait a minute, what is this? Team had already responded weeks ago and case was closed. Why does she need my address all of a sudden 🤔
     

    #57
    Bobbie63 likes this.
  18. Bobbie63
    Marshmallow Jul 27, 2021

    Bobbie63 , Jul 27, 2021 :
    They want yo send you...........stuff??

    Just give it them, who knows what you get. :p
     

    #58
    Starcommander and McJader like this.
  19. Starcommander
    OnePlus Accessory Tester Jul 27, 2021

    Starcommander , Jul 27, 2021 :
    By this time, I am afraid to share anything with Oneplus lol😂
     

    #59
    G_plusone and Bobbie63 like this.
  20. Bobbie63
    Marshmallow Jul 27, 2021

    Bobbie63 , Jul 27, 2021 :
    tenor (25).gif
     

    #60
    G_plusone and Starcommander like this.