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Other [Solved/Closed]whatsapp pic sharing issue

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  1. Nitin_ranjan_10
    Cupcake Jan 19, 2020

    Nitin_ranjan_10 , Jan 19, 2020 :
    i am not able to share pics and videos on whatsapp.all the video and pics are showing retry option i asked my sis also she is having the same issue with oneplus 7.i have deleted the pics and tried again to send after restarting the phone and clearing cache for WhatsApp but the result is still the same.please solve this bug
    1579434592627.jpg
     

    #1
  2. the_o2
    User of the Year 2018 Jan 19, 2020

    the_o2 , Jan 19, 2020 :
    Have you tried sending over WiFi networks, try once and check
     

    #2
  3. Nitin_ranjan_10
    Cupcake Jan 19, 2020

    Nitin_ranjan_10 , Jan 19, 2020 :
    no.but my connection is stable and all other apps are working fine.
     

    #3
  4. Simolation
    Froyo Jan 19, 2020


    #4
  5. deepeshmoad
    Cupcake Jan 19, 2020

    deepeshmoad , Jan 19, 2020 :
    I am facing the same issue on my One plus & pro. I cleared cache, restarted phone and even uninstalled and installed whatsapp.
     

    #5
  6. Cervantes
    Lollipop Moderator Jan 19, 2020

    Cervantes , Jan 19, 2020 :
    Hi
    You asked in whatsapp help

    The wifi test is to see if the shipping improves, compare

    try sending the photos to your sister with Line or Telegram
     

    #6
  7. Simolation
    Froyo Jan 19, 2020

    Simolation , Jan 19, 2020 :
    What I wanted to say is that the issue is most likely not related to OnePlus or your phone in general. Just wait until it is working again :)
     

    #7
  8. npatel70
    Honeycomb Jan 19, 2020

    npatel70 , Jan 19, 2020 :
    If not still working then backup and full uninstall inc saved data (only this will allow full installation where you pair with your phone number). Reinstall WA and give it 5 min. Mine worked & no problems after.

    There was a major issue with WA today so mine could have been related to that?
     

    #8
  9. Nitin_ranjan_10
    Cupcake Jan 19, 2020


    #9

  10. #10
  11. Cervantes
    Lollipop Moderator Jan 19, 2020

    Cervantes , Jan 19, 2020 :
    I close the thread as solved
     

    #11
    Nitin_ranjan_10 likes this.