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[Solved]Issue with OnePlus 7t original 3D Tempered glass

  1. Mithun Madhav
    Cupcake Feb 17, 2020

    Mithun Madhav , Feb 17, 2020 :
    I bought the original Tempered glass for 7t and installed it myself as recommended.(have installed couple of them befor. So not my first time). So as i was removing the Tempered glass from plastic sheet, It felt too stiff and glued unnaturally firm to the back plastic sheet. I managed to take it out. But i noticed at the top portion, the Tempered glass ADHESIVE WAS PEALING. Then i installed it on the phone. But the edge was not getting glued to phone at all. I followed every step properly ...n i waited for 1 hour now, thinking it might go away after some sqigying. But no.It's still there.

    I had been to the official store in Bangalore. they said because of some manufacturer issue all of the stock was send back. So now I believe I got a defective piece. I would like OnePlus to look in to the issue. This thing doesn't come cheap.

    Pics attached


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    #1
  2. Goku_SuperSaiyan
    Honeycomb Feb 17, 2020


    #2
  3. sreeraj321
    Donut Feb 17, 2020


    #3
  4. Mithun Madhav
    Cupcake Feb 24, 2020


    #4
  5. Mithun Madhav
    Cupcake Feb 24, 2020

    Mithun Madhav , Feb 24, 2020 :


    sreeraj321

    You can RMA it if you bought it online from the store assuming its within the return period...​


    yes . did that . no questions asked . got the new one on 24/02.
    installed it. perfect fit.
     

    Attached Files:


    #5
  6. Mithun Madhav
    Cupcake Feb 24, 2020

    Mithun Madhav , Feb 24, 2020 :
    Update to the issue.
    Had send a mail to OnePlus team. Replied on the same day. Issued RMA .
    Got the new tempered glass after 7 days of complaint.
    Installed it.
    Works Fine.
    [e]1f44d[/e]

    Pics attached
    View attachment 1253393
     

    #6