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Sony HT S20 R Soundbar and SW issue with U1S via OnePlus 8T

  1. Venkat Depatla
    Gingerbread Sep 20, 2021

    Venkat Depatla , via OnePlus 8T , Sep 20, 2021 :
    Its been good old 2 weeks that I set up my sony sound bar and SW with OPTV, now sony audio system is getting suddenly switched off automatically in the middle of video.

    I did reset TV and Sound system. No use at all. Complete disappointment with this.

     

    #1
  2. Venky61
    OnePlus TV Expert Community Expert Sep 22, 2021

    Best Answer
    Venky61 , Sep 22, 2021 :
    Ok...
    Can you use the Soundsystem with your laptop/desktop or with BT mode and check if the sound system works without shutting down. That way you know where the problem is.
     

    #13
    Venkat Depatla likes this.
  3. Tokolozi
    Most Original Avatar Sep 20, 2021

    Tokolozi , Sep 20, 2021 :
    Check to disable the CEC connectivity for HDMI to see if that fixes the issues.
     

    #2
    Venkat Depatla likes this.
  4. Venkat Depatla
    Gingerbread Sep 20, 2021

    Venkat Depatla , via OnePlus 8T , Sep 20, 2021 :
    Can you explain how to do that ? Thank you for replying.
     

    #3
  5. Moka69
    Ice Cream Sandwich Sep 20, 2021

    Moka69 , via OnePlus 8 Pro , Sep 20, 2021 :
    TV alane untadi ani cheppaka kuda konnava bro 😂
    Regarding what Tokolozi said, open Settings > Sound > Audio Output and try toggling between the options. I don't know if that helps.
    @Venky61 Can you help that issue?
     

    #4
    Venky61 and Venkat Depatla like this.
  6. Tokolozi
    Most Original Avatar Sep 20, 2021

    Tokolozi , Sep 20, 2021 :
    For the OPTV I don't know. But @Venky61 probably would be able too!
     

    #5
    Venky61 and Venkat Depatla like this.
  7. Venkat Depatla
    Gingerbread Sep 20, 2021

    Venkat Depatla , via OnePlus 8T , Sep 20, 2021 :
    Tempted for specs, found some solutions initially, felt satisfied, bought Soundbar and SW, ippudu mottam disappointed. Em cheylen inkaaaaa...... Antha chethiii doolaaaaa
     

    #6
    Moka69 likes this.
  8. Venkat Depatla
    Gingerbread Sep 20, 2021

    Venkat Depatla , via OnePlus 8T , Sep 20, 2021 :
    Toggling between settings not at all helped.
     

    #7
  9. Moka69
    Ice Cream Sandwich Sep 20, 2021

    Moka69 , via OnePlus 8 Pro , Sep 20, 2021 :
    Yeah, I know. I couldn't feel any difference even after toggling between general sound settings of Surround and Standard, but that's discussion for another time.
     

    #8
    Tokolozi and Venkat Depatla like this.
  10. Venky61
    OnePlus TV Expert Community Expert Sep 20, 2021

    Venky61 , Sep 20, 2021 :
    Hey,
    Ok... Is the Sound System getting switched off or Just the sounds stops coming from Sound System?
    What exactly is your Sound Output Mode?
    Settings> Sound> Audio Output... Is it set to Auto or HDMI Auto?

    Thanks for the tag guys... Will surely try to help.
     

    #9
    Tokolozi likes this.
  11. Venkat Depatla
    Gingerbread Sep 20, 2021

    Venkat Depatla , via OnePlus 8T , Sep 20, 2021 :
    Entire sound system is getting switched off.

    Sound output is Auto.
     

    #10
    Tokolozi likes this.
  12. Venky61
    OnePlus TV Expert Community Expert Sep 20, 2021

    Venky61 , Sep 20, 2021 :
    If sound system turns off and your Sound Output is in Auto, technically the sound should come from TV Speaker. But strange that it isn't happening.
    Ok try turning Off CEC as suggested by @Tokolozi once
    Settings > More Settings > Inputs > HDMI Control
    Do note that with this setting you have to control the Sound system volume and power separately with it's own remote. But it will at least confirm if the issue is due to which device.
     

    #11
    Venkat Depatla and Tokolozi like this.
  13. Venkat Depatla
    Gingerbread Sep 22, 2021

    Venkat Depatla , via OnePlus 8T , Sep 22, 2021 :
    Thank you @Venky61. None of these worked. Tried all settings in inputs as well as sound system resets.
     

    #12
    Tokolozi likes this.
  14. Venkat Depatla
    Gingerbread Sep 22, 2021

    Venkat Depatla , via OnePlus 8T , Sep 22, 2021 :
    Yeah, its working with other devices normally
     

    #14
    Tokolozi likes this.
  15. Venky61
    OnePlus TV Expert Community Expert Sep 22, 2021

    Venky61 , Sep 22, 2021 :
    If am not wrong your sound system also supports Optical Cable mode and the optical cable comes inside the box. Connect the TV with it and use it in that mode and check if you face same issue. If not then the HDMI cable could be the cause.
     

    #15
    Venkat Depatla and Tokolozi like this.
  16. Venkat Depatla
    Gingerbread Sep 22, 2021

    Venkat Depatla , via OnePlus 8T , Sep 22, 2021 :
    Sure. Its supports optical cable. Will do that also. If you know good HDMI cable that supports eARC, do tell me.
     

    #16
    Tokolozi likes this.