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[sound issue] low call volume

  1. santo__98
    Donut Aug 6, 2020

    santo__98 , Aug 6, 2020 :
    is it only me experiencing low call volume during calls. The sound was ok when i go on speakers or earphones. I had the issue after updating 10.3.3.

    now I have updated to 10.3.4. but still the problem exists.

    Please help me to fix this people.
     

    #1
  2. riprapzap
    Donut Aug 11, 2020

    riprapzap , Aug 11, 2020 :
    I have the same problem on my OP6T.
    I also noticed the problem when I was on 10.3.4.
    I did all that I could have done.
    Hard reset, downgraded to v9, installed 10.3.2 > 10.3.3 > 10.3.4 > 10.3.5 and did hard reset after each upgrade.
    nothing improved on my earpiece volume and quality.
    Thinking on sending the phone for warranty.
     

    #2
    santo__98 likes this.
  3. Jayn1612
    Cupcake Aug 12, 2020

    Jayn1612 , via OnePlus 8 Pro , Aug 12, 2020 :
    Similar issue. But on OP 8 Pro. It's just started yesterday with a tinny noise over the ear piece... Now it's gone to very low volume. Tried a phone app cache clean.

    I am tired of hard reset for every issue. Anyone has any answers ?
     

    #3
    santo__98 likes this.
  4. riprapzap
    Donut Aug 13, 2020

    riprapzap , via OnePlus 6T , Aug 13, 2020 :
    So...after many hard reset s that didn't help, I resolved the problem by cleaning the earpiece grill with a brush. Now is loud and clear.
    I have OP6T which has a very tiny small grill. I do not know how is it with other phones.
     

    #4
    santo__98 likes this.
  5. Jayn1612
    Cupcake Aug 15, 2020

    Jayn1612 , via OnePlus 8 Pro , Aug 15, 2020 :
    Update:

    The clean witha brush worked 🤣🤣

    Can't believe it does... Haven't had this issue with any of the previous phones including earlier OnePlus
     

    #5
  6. F1597509067190
    Cupcake Aug 17, 2020


    #6