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Sound problem via OnePlus 7T Pro

  1. RUBENSPROMENEUR
    Cupcake Jun 22, 2021

    RUBENSPROMENEUR , via OnePlus 7T Pro , Jun 22, 2021 :
    Hello, for a few days as soon as I plug my headphones to my phone the sound decreases to the maximum whether on call or to listen to music even when I increase the sound it starts to decrease to the maximum a few seconds after, help me to fix this problem please.
     

    #1
  2. J4t1np4r3kh
    OnePlus Accessory Tester Jun 22, 2021

    J4t1np4r3kh , Jun 22, 2021 :
    I'm not sure I understand your issue.

    If it's at maximum, you can't increase it anymore 🤷‍♂️
     

    #2
  3. O. Priya
    Ice Cream Sandwich Jun 23, 2021

    O. Priya , Jun 23, 2021 :
    You cannot increase the volume upto certain level to protect your ears. It will prompt. After the prompt, allow to increase the volume then you can increase it.
     

    #3
  4. Liehjan
    Marshmallow Jun 23, 2021

    Liehjan , Jun 23, 2021 :
    Just so I understand you correctly, it decreases to minimum volume? Can you hear any sound at all?
     

    #4
  5. RUBENSPROMENEUR
    Cupcake Jun 23, 2021

    RUBENSPROMENEUR , via OnePlus 7T Pro , Jun 23, 2021 :
    You misunderstood me what I mean is that my phone reduces the sound to a minimum without me touching any button and when I increase it continues to decrease it for no reason.
     

    #5
  6. Liehjan
    Marshmallow Jun 23, 2021

    Liehjan , Jun 23, 2021 :
    Have you tried with other headphones? It might be the usb-c adapter thst causing this too...
     

    #6
  7. RUBENSPROMENEUR
    Cupcake Jun 23, 2021

    RUBENSPROMENEUR , via OnePlus 7T Pro , Jun 23, 2021 :
    I think it's my headphones the problem, but old ones didn't have this sound problem
     

    #7
    Liehjan likes this.