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Speed Dial - wrong number being dialled

  1. Heatseeker Donut May 15, 2019

    Heatseeker, May 15, 2019 :
    I am using OnePlus 5T beta and this problem has been going on for about 2 months. There is a feature in dial pad where of you want to contact somebody named 'AmanT' you can open your dial pad and type 26268. This will show all the permutations made with the letters corresponding to these numbers. For eg. 26268 could also refer to some contact named 'Cmbnu'. Let us call this feature, 'FeatureA'.
    The problem that I, and another one of my friend using OnePlus 5 beta are facing is that when I go to speed dial (pic1) and tap on, let's say Neel Patel. Then instead of dialling the phone number that I saved, the app dials the corresponding number formed using FeatureA (pic2). I thought somebody would notice this and report it, but it's been more than a month. Anybody got a fix?
     

    #1
    Harshit_Bajpai and Saliou like this.
  2. Heatseeker Donut May 16, 2019


    #2
    Saliou likes this.
  3. Saliou Ice Cream Sandwich May 16, 2019

    Saliou, May 16, 2019 :
    Hello dear, I have faced a problem like that :

    • I firstly go to Phone App info

    1557987298988.jpg

    • After, Select "Storage"


    1557987366510.jpg

    • Then, Wipe Data and Cache


    1557987426032.jpg

    • Finally, Reboot & Wait
     

    #3
  4. joseanresende Cupcake Jun 12, 2019


    #4
    R1561999845285 likes this.
  5. ice3d Cupcake Jun 17, 2019

    ice3d, Jun 17, 2019 :
    Hi,

    I've the exact same issue, running OxygenOS 9.0.6 (release, no beta).
    It's only happening to one (!) favourite, not all of them.
    I've tried to un- an re-favourite the contact, which makes no difference. Also tried wiping cached and storage data of the dialer app incl. a reboot afterwards - again, no difference.

    Hope this gets fixed soon. It's rather annoying having to dig into the contact details.
     

    #5
    R1561999845285 likes this.
  6. G_Mirza_Amer_Baig_Mohamm Cupcake Jun 20, 2019


    #6
    R1561999845285 likes this.
  7. R1561999845285 Cupcake Jul 1, 2019

    R1561999845285, Jul 1, 2019 :
    Same problem on the OnePlus 5. Haven't been able to find a fix. Only happens with some contacts.
     

    #7
  8. Harshit_Bajpai Cupcake Jul 14, 2019 at 6:49 PM

    Harshit_Bajpai, Jul 14, 2019 at 6:49 PM :
    Is there a solution for this?
    It is the same problem I am facing after I upgraded to Android 9.

    Pls share the fix soon
    The speed dial contact actually dials the number which gets formed aftee entering the digits in the dial pad, rather than dialing the exact number of the contact.

    I did all the above combinations as per the thread, but nothing worked.

    Is there a solution yet?
     
    Last edited: Jul 14, 2019 at 8:49 PM

    #8
  9. Harshit_Bajpai Cupcake Jul 14, 2019 at 8:51 PM


    #9
  10. Saliou Ice Cream Sandwich Jul 15, 2019 at 7:47 AM

    Saliou, Jul 15, 2019 at 7:47 AM :
    It's obviously un a persistent bug, try to feedback it to technical support by using this : https://forums.oneplus.com/threads/feedback-tool-lets-improve-oxygenos-together.1021893/
     

    #10