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Spotify Claim Issue via OnePlus 9

  1. Shubhams156
    Donut Oct 19, 2021

    Shubhams156 , via OnePlus 9 , Oct 19, 2021 :
    Hello Everyone

    There seems to be a very generous offer from OnePlus to claim 6 months of Spotify Premium for the Community Users.

    But when one goes to claim it, the app asks the user to update the device. And even though the device is updated to the latest Android and Oxygen OS, the Community does not seem to be convinced whether the device is updated or not.

    So is this an infinite tease or just a bug.
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    #1
  2. Caomhin
    OnePlus 9 Series Expert Community Expert Oct 19, 2021


    #2
    Artemus and puccellino like this.
  3. camohan
    Assistant Head Moderator Assistant Head Moderator Oct 19, 2021

    camohan , Oct 19, 2021 :
    Hi there, please check if the app is updated https://play.google.com/store/apps/details?id=com.oneplus.membership

    This was the issue sometime back but it has been fixed.
     

    #3
    sanjayortiz, Artemus and Caomhin like this.
  4. Shubhams156
    Donut Oct 19, 2021


    #4
  5. camohan
    Assistant Head Moderator Assistant Head Moderator Oct 19, 2021

    camohan , Oct 19, 2021 :
    Try accessing the RCC page via settings page.
     

    #5
  6. [email protected]
    Cupcake Oct 22, 2021


    #6
  7. [email protected]
    Cupcake Oct 22, 2021


    #7
  8. vivekgokulraj
    Honeycomb Oct 23, 2021

    vivekgokulraj , via OnePlus 9R , Oct 23, 2021 :
    For me it's worked. From the post its clear that, this problem arise only due to payment method choosen. Check with the card issuer bank and try again. Might work. For me I was successfully able to claim the offer
     

    #8
  9. riturajgogoi
    Cupcake Oct 29, 2021

    riturajgogoi , via OnePlus 9 Pro , Oct 29, 2021 :
    Same issue here whenever I make the payment it fails everytime. I have tried with 3 different cards and same problem. Seems like it's intentional to only promote and not actually offer.
     

    #9
  10. Shashank -Anand
    Cupcake Nov 12, 2021


    #10