Spots on back panel of my device via OnePlus 9R Carbon Black

  1. #1
  2. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Oct 14, 2021

    Best Answer
    Dresa91 , Oct 14, 2021 :
    Can you please share a picture of it?
    But it seems like a kind of peeling off. can you please visit a service center and get it checked?
    Maybe they can exchange the back

    Caomhin, G_plusone and Nipu_1998 like this.
  3. Nipu_1998
    The Lab Reviewer - OnePlus Nord 2 Oct 14, 2021

    Nipu_1998 , via OnePlus 9 Pro , Oct 14, 2021 :
    Sometimes accumulated dust inside protective cases causes such issues.
    As the device would be still under warranty, you can visit the service centre and they will guide you through the needful steps.

    Caomhin and G_plusone like this.
  4. G_plusone
    Nougat Oct 14, 2021

    G_plusone , Oct 14, 2021 :
    @Gagan2121 this is caused by dust/dirt particles that get between the phone and the case.
    You have to take your phone out of the case and clean it from time to time

    Caomhin, Dresa91 and Gagan2121 like this.

  5. #5
  6. G_plusone
    Nougat Oct 14, 2021

    G_plusone , Oct 14, 2021 :
    That is up to you. Do you want to sacrifice protection?
    What you do with your with your device is your choice. But you have to face the consequences of it.

    Caomhin, Dresa91 and Gagan2121 like this.
  7. Abhinay. Nayak
    Cupcake Oct 22, 2021

    Abhinay. Nayak , via OnePlus 8T , Oct 22, 2021 :
    Bought one plus 8T in Jan 2021, within 3 month's got noticable spots on the back panel so stopped using the back cover provided by OnePlus and ordered a new cover but back panel issue dint solve. Visited one plus service centre, Gaziabad, where they denied replacing the cover saying its normal wear and tear. I understand normal wear and tear, but for over 40k phone, the build quality should be such that withing 3 months you will get your back panel almost discolored ? One plus ? Not expecting such a cheap quality from you ! Disappointed.
    View attachment 1720906

    View attachment 1720907

    djorghios likes this.