Sprint OnePlus 7 Pro 5G-Please Help

  1. bmfr1975
    Cupcake Dec 8, 2019

    bmfr1975 , Dec 8, 2019 :
    Hello all. I have had my 7 Pro 5G for about a month and a half now. I love the phone's interface, screen, and sound. I am having some major issues however. If anyone can help me solve these I would be greatly appreciative because I truly want to love this phone.

    1. Signal reception- my office is no more than a quarter of a mile from a Sprint tower broadcasting 5g/4g/3g yet I get very little if any reception. When in Palestine, TX I received no signal, yet my wife's iPhone XR, also on Sprint, received a strong signal. This is very concerning to me.

    2. Bluetooth- When trying to connect to bluetooth devices the phone picks up numerous IP addresses but displays no device names. I've never experienced this on any other phone.

    If anyone had experienced wither of these issues and discovered resolutions, please share with me.

    Thank you.

  2. Bill1426
    Donut Dec 8, 2019

    G_plusone likes this.