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Still invisible to Visible!

  1. hoosieradam
    Froyo Sep 11, 2019

    hoosieradam , Sep 11, 2019 :
    I was overjoyed yesterday to download an update that said the phone would be compatible with Visible. I had just been in contact with them.

    So far, the IMEI is still showing as incompatible, and the folks at Visible seem to have no knowledge of any updates.

    Does anyone have any idea how long it might take their system to catch up? I'd like to jump on board!
     

    #1
  2. L5s5s
    Cupcake Sep 22, 2019

    L5s5s , Sep 22, 2019 :
    My IMEI shows as compatible now. I wish they could tell me if WiFi calling will work though. I chatted with an agent and she said she couldn't tell me unless I activated on their network. I don't want to move over if it doesn't support WiFi calling
     

    #2
  3. hoosieradam
    Froyo Sep 22, 2019


    #3
  4. L5s5s
    Cupcake Sep 22, 2019

    L5s5s , Sep 22, 2019 :
    Any chance you'd be willing to check if the option is available? Settings > WiFi and Internet > SIM and Network > SIM 1 > Enhanced Communications. If it doesn't list it, it isn't available.
     

    #4
  5. hoosieradam
    Froyo Sep 22, 2019

    hoosieradam , Sep 22, 2019 :
    it doesn't list "enhanced communication" as an option under SIM 1, so that's probably a no!
     

    #5
  6. GothicDeath
    Cupcake Sep 23, 2019


    #6
  7. G_Christopher_Hollowell_
    Donut Sep 24, 2019

    G_Christopher_Hollowell_ , Sep 24, 2019 :
    I got Visible. It works with the 7 Pro. I'm not sure about wifi calling yet. Just had it a day. But I did just update to Android 10 and now I lost service. Evidently there's issues with visible and either oxygen 10 or something.
     

    #7
  8. L5s5s
    Cupcake Sep 25, 2019

    L5s5s , Sep 25, 2019 :
    My Visible app shows WiFi calling coming soon. I asked a Visible agent if that was specific to my device or just android in general. The agent said it was indeed specific to my device so hopefully that is true and we will see it soon.
     

    #8
  9. patstar5
    Jelly Bean Oct 12, 2019 at 4:59 PM


    #9