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storage

  1. P1539682249358
    Cupcake Sep 11, 2019

    P1539682249358 , Sep 11, 2019 :
    1568230628220.jpg

    1568230628249.jpg

    1568230628273.jpg
    in my phone OnePlus 6gallery there are only 10 photos but in photos and vedios storage it is showing as 17 GB please fix this problem
     
    Last edited: Sep 11, 2019

    #1
  2. Madnezz4Ever
    Ice Cream Sandwich Sep 11, 2019

    Madnezz4Ever , Sep 11, 2019 :
    No one here is from OnePlus.

    You have over 15gb in Images as shown in your 2nd screen shot.
     

    #2
    Kytharsis and P1539682249358 like this.
  3. P1539682249358
    Cupcake Sep 11, 2019


    #3
  4. P1539682249358
    Cupcake Sep 11, 2019

    P1539682249358 , Sep 11, 2019 :
    when I opened images it is showing gallery
    1568231270805.jpg
     

    #4
  5. ngydat
    KitKat Sep 12, 2019


    #5
    Kytharsis likes this.
  6. P1539682249358
    Cupcake Sep 12, 2019

    P1539682249358 , Sep 12, 2019 :
    already I made recently deleted empty
     

    #6
  7. P1539682249358
    Cupcake Sep 22, 2019 at 7:33 PM

    P1539682249358 , Sep 22, 2019 at 7:33 PM :
    when the gallery and recently deleted are epmty still in storage it is showing as 18 GB for photos and vedios when we open photos and vedios option we are finding images column it is talking 17 GB and when we try to open that images simply it is asking open with gallery as our gallery is empty .this problem is facing by many users please give us the solution or fix the problem I have alaso used #*800* process also still no change
     

    #7
  8. pablofg1978
    Spanish POC Assistant Head Moderator Sep 22, 2019 at 7:38 PM

    pablofg1978 , Sep 22, 2019 at 7:38 PM :
    Thread merged.
    This is a community forum, not support
    Report your issues here
    https://forums.oneplus.com/feedback
     

    #8
    Kytharsis and P1539682249358 like this.