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Streaming apps like Disney+Hotstar, Zee5 not working post latest update via OnePlus 8T

  1. Charan132
    Cupcake Sep 25, 2021

    Charan132 , via OnePlus 8T , Sep 25, 2021 :
    Majority of the Streaming apps are not working post the latest update.

    I have logged out, logged in.
    Cleared cache and retried.
    Uninstall and reinstalled.
    Checked app settings and looks good.

    My data and network connectivity is fine, able to play YouTube videos without any issues.
     

    #1
    G_plusone likes this.
  2. Dresa91
    User of the Year 2016; Most Active User 2020 Sep 25, 2021

    Dresa91 , Sep 25, 2021 :
    What issues are you exactly facing?
     

    #2
  3. G_plusone
    Nougat Sep 25, 2021


    #3
  4. Charan132
    Cupcake Sep 25, 2021

    Charan132 , via OnePlus 8T , Sep 25, 2021 :
    When to try to play anything, screen shows blank and thumbnail with no progress.
     

    #4
  5. Charan132
    Cupcake Sep 25, 2021


    #5
  6. Dresa91
    User of the Year 2016; Most Active User 2020 Sep 25, 2021

    Dresa91 , Sep 25, 2021 :
    Can you please clear cache in the recovery and clear cache of the app Android System WebView?
     

    #6
  7. Charan132
    Cupcake Sep 25, 2021

    Charan132 , via OnePlus 8T , Sep 25, 2021 :
    Tried it, but did not help.

    Attached of screen for Zee5 app.
    1632583559277.jpg


    It stops here and the app crashes.
     

    Attached Files:


    #7
  8. Dresa91
    User of the Year 2016; Most Active User 2020 Sep 25, 2021


    #8
  9. Charan132
    Cupcake Sep 25, 2021


    #9
  10. Dresa91
    User of the Year 2016; Most Active User 2020 Sep 25, 2021

    Dresa91 , Sep 25, 2021 :
    Did you restrict battery usage?
     

    #10
  11. Charan132
    Cupcake Sep 25, 2021

    Charan132 , via OnePlus 8T , Sep 25, 2021 :
    Nope, all settings look good.

    Update : except for Prime and YouTube remaining streaming apps are not working ex- Netflix, Sony LIV as well.
     

    #11
  12. Dresa91
    User of the Year 2016; Most Active User 2020 Sep 25, 2021

    Dresa91 , Sep 25, 2021 :
    Can you please contact the app devs and submit a bug report via https://forums.oneplus.com/feedback/
     

    #12
    Charan132 likes this.
  13. ravianexpert
    Cupcake Oct 18, 2021


    #13