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Sudden Crack on Back of 7T via OnePlus 7T

  1. jRob7T
    Cupcake Sep 18, 2020

    jRob7T , via OnePlus 7T , Sep 18, 2020 :
    Hello All,

    I've had my Oneplus 7T for 4 months now. Love it to death. Always keep rubber bumper case on my clean Blue 7T. However, out of nowhere I have a cracked along the back of my once pristine 7T. Never dropped phone nor has it endured any impact of any kind. I do not have a protection plan.

    Has anyone else in the ONEPLUS Community experienced this?
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    #1
  2. Vicky_cbe
    KitKat Sep 18, 2020


    #2
  3. Y1572177533166
    Froyo Sep 18, 2020

    Y1572177533166 , Sep 18, 2020 :
    could be the case was pressing against the back glass hard and even a small force could result in a crack though this is very unlikely
     

    #3

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  6. Goku_SuperSaiyan
    Ice Cream Sandwich Sep 18, 2020


    #6
    Liehjan likes this.
  7. MMoo7
    Eclair Sep 18, 2020


    #7
  8. jRob7T
    Cupcake Sep 18, 2020

    jRob7T , via OnePlus 7T , Sep 18, 2020 :
    That's exactly what I'd like to know. I see there has been a few other instances of this happening
     

    #8
  9. Vicky_cbe
    KitKat Sep 18, 2020

    Vicky_cbe , via OnePlus 7T , Sep 18, 2020 :
    I'm using the same supcase on my silver 7t. If it's a quality issue then OnePlus needs to address it. And yes I've seen a few posts with the same issues on same place of crack.
     

    #9
  10. Liehjan
    Lollipop Sep 18, 2020

    Liehjan , Sep 18, 2020 :
    The replacement is cheap, get it replaced in a authorized service center...
     

    #10
    Caomhin likes this.