Sudden Shutdown

  1. Dfarz
    Cupcake Jan 22, 2020

    Dfarz , Jan 22, 2020 :
    Dear Oneplus,

    I have encountered sudden Shut down on my 7T. Connected to my Huawei GT2 smartwatch notification came that phone disconnected from the watch, didn't manage to switch back on for a day.....just revive this morning with battery fully drained...pls look into this issue....give me a reply....

    Sincerely yours

  2. pablofg1978
    Spanish POC Assistant Head Moderator Jan 22, 2020

    pablofg1978 , Jan 22, 2020 :
    Hello there,
    This is a community forum, not support. There is no oneplus team here.
    If you want to inform a bug, please use the bug report platform to submit it directly to OnePlus

  3. Dfarz
    Cupcake Jan 24, 2020

    Dfarz , Jan 24, 2020 :
    tnx Man much appreciated...

    pablofg1978 likes this.
  4. LewisH95
    Donut Jan 24, 2020

    LewisH95 , Jan 24, 2020 :
    If you have the OnePlus 7 Pro shutdown problem, simply hold down the power button and the volume up button at the same time for 10 to 15 seconds. After doing so, the device should power back on as normal with all your settings and data intact.

    Dfarz likes this.