7
Suddenly phone gets turned off

  1. Ramsy Donut Jun 14, 2018

    Ramsy, Jun 14, 2018 :
    what's happening? Man this ONEPLUS6 is my brand new phone. loved everything about it and now after the recent update(3 DAYS BACK) my phone gets turned off all of a sudden, the LED light gets turned on. Nothing happens even if I try to turn the power off button. [e]1f62a[/e]
    it's off for an hour ???? [e]1f625[/e][e]1f625[/e][e]1f625[/e][e]1f625[/e]
    please tell me what to do about this. it's so disappointing .
    previously I had Sony and never faced this issue with Sony!!! please help me.
     
    Last edited: Jun 14, 2018

    #1
  2. ShashankSharma3240 Eclair Jun 14, 2018


    #2
    Terryruiz and Ramsy like this.
  3. Mohan6244 Donut Jun 14, 2018

    Mohan6244, Jun 14, 2018 :
    Even im facing the same problem. All of a sudden the screen turns off with a cyan notification led turned on. And after few mins the phone turns on
     

    #3
    F1527295812108 and Ramsy like this.
  4. B1527520074149 Cupcake Jun 14, 2018


    #4
    Ramsy likes this.
  5. MuralikanthPidikiti Cupcake Jun 14, 2018

    MuralikanthPidikiti, Jun 14, 2018 :
    Same happening for me too, randomly sometimes screen goes black and notification led turn on and phone doesn't respond untill hard restart
     

    #5
    B1527520074149, Ramsy and Mohan6244 like this.
  6. C1528961934777 Cupcake Jun 14, 2018


    #6
    B1527520074149 and Ramsy like this.
  7. NeVeR_SeTTLe The Lab - OnePlus 6 Reviewer Jun 14, 2018

    NeVeR_SeTTLe, Jun 14, 2018 :
    It's a bug that is caused by the last update. OnePlus is working to resolve this.
     

    #7
    Ramsy likes this.
  8. Gav_W86 Starting Point Expert Jun 14, 2018

    Gav_W86, Jun 14, 2018 :
    Can you all say what country you are from. Only seems to be affecting some.
    Also worth reporting to https://forums.oneplus.com/feedback/ if you haven't already
     

    #8
  9. C1528961934777 Cupcake Jun 14, 2018

  10. cgardner Froyo Jun 14, 2018

    cgardner, Jun 14, 2018 :
    I have been running the update flsince day one and no issues yet. you all clear your cache?
     

    #10
  11. Ramsy Donut Jun 14, 2018


    #11
    F1527295812108 likes this.
  12. Gav_W86 Starting Point Expert Jun 14, 2018

    Gav_W86, Jun 14, 2018 :
    there does seem to be a theme for the people with crashes - ie the country you are in. Make sure you complete a bug report (https://forums.oneplus.com/feedback/) so that they can get the data to work on a fix asap.
     

    #12
  13. mikaeltillbom Donut Jun 14, 2018


    #13
    pattukk likes this.
  14. Mohan6244 Donut Jun 14, 2018


    #14
  15. anesh007 Honeycomb Jun 14, 2018


    #15
  16. hogwarts1982 Ice Cream Sandwich Jun 14, 2018

    hogwarts1982, Jun 14, 2018 :
    This always happens with OP, they release an update to fix some issues but end up creating more issues. By the time all issues are fixed or toned down they would have released the 6t.
     

    #16
  17. Gav_W86 Starting Point Expert Jun 14, 2018


    #17
  18. Gav_W86 Starting Point Expert Jun 14, 2018

    Gav_W86, Jun 14, 2018 :
    This is not just a 1+ issue. there are issues with all software releases. If you want a comparison, Google "iOS 11 bugs" to see how many Apple let loose in that version.
     

    #18
  19. Ramsy Donut Jun 15, 2018

    Ramsy, Jun 15, 2018 :
    Again ???
    phone gets freezed! Notification light glows,I should forcibly turn on.
    Happening continuously from past 4 days.
    Can anyone fix this issue please???
    please do something about it ASAP
     

    #19
    ShashankSharma3240 likes this.
  20. Y1529047678511 Cupcake Jun 15, 2018


    #20