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swtiching off

  1. D1510450178915
    Cupcake Nov 18, 2017

    D1510450178915 , Nov 18, 2017 :
    whenever is used to play game my OnePlus 5 getting restart automatically it's my brand new phone only 15 days used phone.
     

    #1
  2. Mr. Vandelay
    Jelly Bean Nov 18, 2017


    #2
  3. sumithsam21
    Gingerbread Nov 18, 2017


    #3
  4. prytz
    Froyo Nov 18, 2017


    #4
  5. HBP87
    Ice Cream Sandwich Nov 18, 2017


    #5
  6. D1510450178915
    Cupcake Nov 18, 2017

    D1510450178915 , Nov 18, 2017 :
    gangster Vegas , mortal combat 5, is it problems to play heavy space game.
     

    #6
  7. D1510450178915
    Cupcake Nov 18, 2017


    #7
  8. arun_sesu
    Gingerbread Nov 18, 2017


    #8
  9. D1510450178915
    Cupcake Nov 18, 2017

    D1510450178915 , Nov 18, 2017 :
    yahhh i done a big mistake i should wait for OnePlus 5t
     

    #9
  10. D1510450178915
    Cupcake Nov 18, 2017


    #10
  11. arun_sesu
    Gingerbread Nov 18, 2017


    #11
  12. Bobbie63
    Marshmallow Nov 18, 2017

    Bobbie63 , Nov 18, 2017 :
    First try to do a dirty flash of the OS
     

    #12
  13. D1510450178915
    Cupcake Nov 18, 2017

    D1510450178915 , Nov 18, 2017 :
    how to do that.? plzzz can u guide me.
     

    #13
  14. MJ_Vikram
    KitKat Nov 18, 2017

    MJ_Vikram , Nov 18, 2017 :
    just trying to understand are you using any cracked version or downloaded from Playstore, is it only happening with these 2 games or any other apps
     

    #14
  15. D1510450178915
    Cupcake Nov 18, 2017

    D1510450178915 , Nov 18, 2017 :
    yes the Amazon technicians told me to download blancco app. to detect problems they couldn't find anything finally they suggested me to go service center if they found any problems Amazon will take return my OnePlus 5 and refund me..
     

    #15
  16. arun_sesu
    Gingerbread Nov 18, 2017


    #16
  17. D1510450178915
    Cupcake Nov 18, 2017

    D1510450178915 , Nov 18, 2017 :
    its not only happening while playing games sometimes while incoming calls unlocking phones.but mostly playing games no i am not using any cracked version.
     

    #17
  18. Bobbie63
    Marshmallow Nov 18, 2017

    Bobbie63 , Nov 18, 2017 :
    Download the right full zip file from the support page of the Oneplus site, copy it in the "root" of your file manager, so not in a folder. Goto system updates, toggle wheel, local upgrade.

    One question, did all this start after an update or from the start?
     

    #18
  19. Bobbie63
    Marshmallow Nov 18, 2017

    Bobbie63 , Nov 18, 2017 :
    After you have done this, wipe cache in recovery. (sorry, forgot to mention it)
     

    #19
  20. D1510450178915
    Cupcake Nov 18, 2017

    D1510450178915 , Nov 18, 2017 :
    i am not sure but after buying i immediately update my phone to oxygen os to 4.5.14....before purchasing it was 4.5.4 something...and this restart issue i am facing after downloading my apps games.
     

    #20