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Sync issue btwn OnePlus 6 and Fitbit

  1. vishaldgowda
    Cupcake Jun 8, 2018

    vishaldgowda , Jun 8, 2018 :
    I am facing sync issues with my Fitbit app and OnePlus 6 phone... It says restart phone to start syncing but it doesn't sync even after several restarts...
     

    #1
    F1531255724222 likes this.
  2. cloudiercom
    Cupcake Jun 10, 2018


    #2
    kvochatzer likes this.
  3. androidnewbie2018
    Cupcake Jun 15, 2018

    androidnewbie2018 , Jun 15, 2018 :
    Has this been resolved?

    Was it just the notifications not working, or the pairing/syncing between the Fitbit and the OnePlus 6?

    I am asking because I am thinking of purchasing a OnePlus 6 and own a Fitbit Charge 2 and I would like to know to what extent the two devices can pair and sync.
     

    #3
  4. rican2k
    Donut Jul 22, 2018

    rican2k , Jul 22, 2018 :
    I just switched to the op6 and I'm having sync issues with my Fitbit ionic. The linked thread doesn't help.
     

    #4
    G_Piero_Policastro_45 likes this.
  5. G_Piero_Policastro_45
    Cupcake Jul 27, 2018


    #5
  6. Prasanth Udayakumar
    Cupcake Aug 12, 2018

    Prasanth Udayakumar , Aug 12, 2018 :
    there's sync issue between OnePlus 6 and Fitbit ionic.

    reached out to Fitbit team to get disappointed to know that OP6 is not in their list of supported devices whereas OnePlus one is a supported device.

    this is very absurd and please resolve.
     

    #6
  7. izzykasha
    Lollipop Aug 12, 2018

    izzykasha , Aug 12, 2018 :
    Prasanth Udayakumar

    there's sync issue between OnePlus 6 and Fitbit ionic.

    reached out to Fitbit team to get disappointed to know that OP6 is not in their list of supported devices whereas OnePlus one is a supported device.

    this is very absurd and please resolve.



    this isn't for oneplus to solve it's Fitbit that don't want to put oneplus 6 to their compatible list

    put pressure on fitbit
     

    #7
  8. G_Piero_Policastro_45
    Cupcake Aug 14, 2018


    #8
  9. jutinarora1284
    Cupcake Aug 14, 2018

    jutinarora1284 , Aug 14, 2018 :
    Settings - Search for notifications access. Toggle fitbit off and back on.
    I have a fitbit and works fine with my OP6 until I reboot my phone.
     

    #9
  10. G_Piero_Policastro_45
    Cupcake Aug 14, 2018


    #10
  11. G_Piero_Policastro_45
    Cupcake Sep 15, 2018

    G_Piero_Policastro_45 , Sep 15, 2018 :
    the solution of our problem is Restore Factory data the versa, and after start the configuration directly with one plus, now everything works
     

    #11
  12. Aisiri
    Cupcake Oct 28, 2018

    Aisiri , Oct 28, 2018 :
    Facing the same issue. Tried all the possibilities to connect to my Fitbit Smartwatch with my Android 9.0 (pie) OnePlus6. Still unable to connect. Phone was connecting and working perfectly before updating it to Android 9.0.

    Please do let me know if there are any updates or any work around on this.
     

    #12
  13. Prasanth Udayakumar
    Cupcake Oct 28, 2018

    Prasanth Udayakumar , Oct 28, 2018 :
    for me, it was reverse like after updating to Android pie, it's working perfectly.

    try factory resetting the Fitbit and connect to phone! it might work.
     

    #13
    F1531255724222 and Aisiri like this.
  14. Aisiri
    Cupcake Oct 28, 2018

    Aisiri , Oct 28, 2018 :
    This really works. Thank you.
     

    #14
  15. F1531255724222
    Cupcake Nov 27, 2018


    #15
  16. DisIsMeRaj
    Cupcake Jun 28, 2019

    DisIsMeRaj , Jun 28, 2019 :
    Even after a factory reset, it is working for a while. After some time it stopped working. I am using Oneplus 6T, totally disappointed with Fitbit Versa. Earlier I was using Mi Band 2 and Honor 4, they were working without any issues. But Versa did not work as expected.
     

    #16
  17. G_Piero_Policastro_45
    Cupcake Jul 25, 2019

    G_Piero_Policastro_45 , Jul 25, 2019 :
    I notice that if you don't disable notification from versa, everything works also tracking gps, if you disable it is not sure that the versa and oneplus link
     

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  18. DisIsMeRaj
    Cupcake Jul 25, 2019

    DisIsMeRaj , Jul 25, 2019 :
    in my versa it is enabled. when ever i do manual sync up (i ve enabled all day sync), the call notification is working for a while..
     

    #18
  19. vikrantsharma
    Cupcake Sep 9, 2019

    vikrantsharma , Sep 9, 2019 :
    I have fitbit charge 3 and have issue with notification ...even after restarting it's not working. ...hope OnePlus listens to their customer and find a solution with fitbit products
     

    #19
  20. DisIsMeRaj
    Cupcake Sep 10, 2019

    DisIsMeRaj , Sep 10, 2019 :
    Fitbit is not working as expected with OnePlus. Its not issue with OnePlus. Fitbit needs to fix this issue. You better check with Fitbit support and return it. Go with Garmin or mi band or honor band... all are working fine with OnePlus.
     

    #20