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System storage issue via OnePlus 9 Pro

  1. Paul1000
    Cupcake Oct 16, 2021

    Paul1000 , via OnePlus 9 Pro , Oct 16, 2021 :
    Is this issue being taken seriously???? I have bought an expensive 128gb phone to find out I have only around 10 Gb that's available as the system is taking up 109 Gb. Some feedback would be much appreciated seeing as how this has been going on for a few months. It's just not acceptable
     

    #1
  2. camohan
    Assistant Head Moderator Assistant Head Moderator Oct 16, 2021

    camohan , Oct 16, 2021 :
    Hi there, I have heard about this for the first time. Do you mind sharing the screenshot of Settings, Storage?? It is impossible that system would take up 109 GB.

    Also, from where did you buy the device?
     

    #2
    Artemus and Caomhin like this.
  3. Paul1000
    Cupcake Oct 16, 2021

    Paul1000 , via OnePlus 9 Pro , Oct 16, 2021 :
    Bought from OnePlus. This has been an issue for sometime for quite a few users.

    1634383009721.jpg
     

    #3
  4. camohan
    Assistant Head Moderator Assistant Head Moderator Oct 16, 2021


    #4
    Artemus and Caomhin like this.
  5. Swejuggalo
    OnePlus 9 Series Expert Community Expert Oct 16, 2021

    Swejuggalo , via OnePlus 9 Pro Morning Mist , Oct 16, 2021 :
    Oneplus came and explained that some unclassified files could be bunched up together with system despite not actually being system.
    Problem is seeing whatever that could be.
    If it's not indexed properly by any storage analyser it's not easily detectable either.

    Not sure if support may have something they can do about it.
    www.oneplus.com/support
     

    #5
    Artemus likes this.
  6. Paul1000
    Cupcake Oct 16, 2021

    Paul1000 , via OnePlus 9 Pro , Oct 16, 2021 :
    I'm waiting for OnePlus Dev team to come back to me - they are aware and working on it - it's been a long wait...
     

    #6
  7. Paul1000
    Cupcake Oct 16, 2021


    #7