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System update for OnePlus TV Q1 and Q1 Pro [V1.10.0T2001090305]

  1. Fany G.
    OnePlus TV Software Engineer Staff Member Feb 26, 2020

    Fany G. , Feb 26, 2020 :
    "ultra smooth motion ON even when it's actually turned OFF"
    for different picture mode has different default ultra smooth value.

    only custom/film/photo/graphic/ default ultra smooth value is off, check whether you select these picture mode as you watch video.
     

  2. Fany G.
    OnePlus TV Software Engineer Staff Member Feb 26, 2020

    Fany G. , Feb 26, 2020 :
    Dolby vision mode should only come when we are watching Dolby vision content. could you help clarify some question.
    1): change to other video[no dolby video], and then check the picture mode.
    2): return back to home launcher, and check the picture mode.
     

  3. Leon J.
    OnePlus TV Software Engineer Staff Member Feb 26, 2020

    Leon J. , Feb 26, 2020 :
    hi RohitTheDevil
    Do you mean it will still work when "ulta smooth motion" is turned off?
    Turn off "ulta smooth motion" again at this time? Will it change?

    As far as I know when "ulta smooth motion" is off it will not work.

    Another point is that all videos will become 50 / 60hz output. For example, a 25hz source will output 50hz to the panel at a ratio of 1: 2. Don't know if it will help you

    Thanks for you feedback!
     

    RohitTheDevil likes this.
  4. RohitTheDevil
    Froyo Feb 26, 2020

    RohitTheDevil , via OnePlus 6T , Feb 26, 2020 :
    Yes when it was showing Ultra Smooth motion off it was getting experienced as ON. I did a picture setting reset that fixed the issues.

    Seems like some cache issues. But it is getting experienced only with this update. Thanks.
     

    Venky61 likes this.
  5. timmureddy
    Froyo Feb 27, 2020

    timmureddy , via OnePlus 7 Pro , Feb 27, 2020 :
    This was resolved already.
     

    Venky61 likes this.
  6. Leon J.
    OnePlus TV Software Engineer Staff Member Feb 27, 2020

    Leon J. , Feb 27, 2020 :
    Thanks for your reply !
    I think I know the problem
     

    RohitTheDevil likes this.
  7. Leon J.
    OnePlus TV Software Engineer Staff Member Feb 27, 2020

    Leon J. , Feb 27, 2020 :
    hi SiddarthaRao:
    Thank you very much for your feedback,could you please tell me some details about this problems ?
    About "stuttering like play and pause"
    1. How about your network? When the network is poor, YouTube will keep dropping frames
    2. Will all scenes shake? Or just on the Horizontal motion?
    3. Does setting "Ultra Smooth Motion" high help?

    About "screen is flashing when deep colors are appeared like when full greenary"
    Can you tell me the exact time of the video?
    I looked at all resolutions of "tallinn 8k" and found nothing
     

  8. timmureddy
    Froyo Feb 27, 2020

    timmureddy , via OnePlus 7 Pro , Feb 27, 2020 :
    Even I have stuttering issue especially when I play 4k 60fps videos. Frames gets dropped even on full hd sometimes. This started happening only after this update and it was absolutely fine in previous update.
     

    Venky61 likes this.
  9. G_Sam_Tony_JqcJ
    Eclair Feb 29, 2020


    Venky61 likes this.
  10. sbhmnaik
    Froyo Feb 29, 2020


  11. arun047
    Froyo Feb 29, 2020

    arun047 , via OnePlus 5T , Feb 29, 2020 :
    This is because of the bandwidth of router your TV and Mobile connect to. I suggest to copy the file to TV and try to play. You could try connecting TV to your mobile hotspot too, That was a bit helpful to me.
     

  12. RohitTheDevil
    Froyo Feb 29, 2020

    RohitTheDevil , via OnePlus 6T , Feb 29, 2020 :
    Hi OnePlus Team,

    The issue with picture setting is there. Every time need to reset the picture setting after a tv start. Otherwise it's unusual brightness and smooth motion turned on always.

    Please fix it in upcoming updates soon as it a known bug now as confirmed by one of the team member.

    Thanks
     

    abimagnus, Venky61 and saurabh2ss like this.
  13. G_Sam_Tony_JqcJ
    Eclair Feb 29, 2020

    G_Sam_Tony_JqcJ , via OnePlus 6 , Feb 29, 2020 :
    i tried that too.. it didn't work
     

  14. SiddarthaRao
    Froyo Mar 1, 2020

    SiddarthaRao , Mar 1, 2020 :
    working good right now after making reset of picture settings and settled with one setting. thank you
     

    Venky61 likes this.
  15. Venky61
    OnePlus TV Expert Mar 1, 2020

    Venky61 , Mar 1, 2020 :
    Yes... It's a known issue. I am facing that issue too. Sometimes a restart solves the issue.

    The issue happens even while playing local storage files.
     

  16. Leon J.
    OnePlus TV Software Engineer Staff Member Mar 2, 2020

    Leon J. , Mar 2, 2020 :
    I will check YouTube again
     

  17. willsU
    Froyo Mar 3, 2020

    willsU , Mar 3, 2020 :
    1.I have met a rightness issue ,Is it the same as yours? When cold booting TV from power on, it starts with 100 percent brightness. Doesn't get fixed till I manually change it (say 30 to 31)
    2.Which Picture mode do you use?I have not encounted this problem.
     
    Last edited: Mar 3, 2020

    RohitTheDevil likes this.
  18. RohitTheDevil
    Froyo Mar 3, 2020

    RohitTheDevil , via OnePlus 6T , Mar 3, 2020 :
    Yes. It is the same and along with Brightness, ultra smooth motion was set to Medium though it was off originally.

    Picture Mode I have been using is Cinema Home.

    Thanks
     

  19. Catherine W.
    OnePlus TV Software Engineer Staff Member Mar 4, 2020

    Catherine W. , Mar 4, 2020 :
    "why you gave those scrappy apps there is no use of them instead you ruined the entire system. it's really unacceptable at any cost".We will optimize these apps and you will see them in OxygenPlay.
    "most of the people asked about ultra smooth motion in Dolby vision you haven't touched that one and again".This function is enable on current system version,you can turn off ultra smooth motion in Dolby vision,just checked.thanks.
     

  20. abimagnus
    Cupcake Mar 5, 2020

    abimagnus , Mar 5, 2020 :
    I also face the same, One plus seems to fix an issue with one update and that brings another bug..lol