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System update for OnePlus TV Q1 and Q1 Pro [V1.8.0T1911211115]

  1. Venky61
    OnePlus TV Expert Community Expert Dec 9, 2019

    Venky61 , Dec 9, 2019 :
    Not yet... But as per the team, the advanced settings will be provided soon. They are working on it.

    Can you try pressing exactly in the centre of the buttons? As the buttons have very little travel length, it is kinda tricky.

    There is no criteria in Staged roll out. It's random. The number of users receiving update will be increased gradually and the update should reach every user within 4-5 days generally. So don't worry.

    There are always numerous factors that can affect an update on the device, so generally it's a practice to release in stage roll out even though you have tested it well. It's only a matter of 4-5 days bro... I know it's frustrating to get it late compared to others.

    Hi... The feature is not battery % in notification bar, it just shows a pop up kind of message when you plug/unplug for charging. That's it. Also you need to close the first notification to show the next one. Kinda irritating but that's how it is for now.

    Hi... In Settings< Accounts did you add Oneplus account? If not, do that and try the skill enabling option again.
     

    #21
    Q1571473619021 likes this.

  2. #22
    Venky61 likes this.
  3. Kevin Lgh
    OnePlus TV SQA Engineer Staff Member Dec 9, 2019

    Kevin Lgh , Dec 9, 2019 :
    Hi Sharad:

    To improve UX experience in further, may I know your scenarios about "volume level display on tv screen while using sound system"?

    Which choise you are looking for? Thanks
    1)You wanna audio volume info be noticed as you using sound system?
    2) You wanna auto volume leveler feature for your external soud system since loud noise has been heard?
     
    Last edited: Dec 9, 2019

    #23
    sharadksingh and Venky61 like this.
  4. Leo Li.
    OnePlus TV Software Manager Staff Member Dec 9, 2019

    Leo Li. , Dec 9, 2019 :
    Please go to the Settings->Remotes & Accessories -> Remote Control to check whether the version of the Remote Control is V5.4.
    If not, please unpair the Remote Control and then repair it.
    After a few seconds, please recheck the version
    Please tell me if you have any questions, thanks!
     

    #24
  5. Leo Li.
    OnePlus TV Software Manager Staff Member Dec 9, 2019

    Leo Li. , Dec 9, 2019 :
    Please go to the Settings->Remotes & Accessories -> Remote Control to check whether the version of the Remote Control is V5.4.
    If not, please unpair the Remote Control and then repair it.
    After a few seconds, please recheck the version
    Please tell me if you have any questions, thanks!
     

    #25
    Snehanshu090 and Venky61 like this.
  6. sharadksingh
    Honeycomb Dec 9, 2019

    sharadksingh , via OnePlus 5T , Dec 9, 2019 :
    i want to see volume level display on my tv screen while using sound system.it will give me more information about sound level.
     

    #26
    Venky61 likes this.
  7. NShiva1988
    Cupcake Dec 9, 2019

    NShiva1988 , Dec 9, 2019 :
    They clearly mentioned, Pressing volume up and down buttons together to mute the TV..try it now..its worked fr me..
     

    #27
  8. Snehanshu090
    Froyo Dec 9, 2019

    Snehanshu090 , Dec 9, 2019 :
    Thanks a lot. It worked as suggested by you .
     

    #28
    Venky61 likes this.
  9. Snehanshu090
    Froyo Dec 9, 2019

    Snehanshu090 , Dec 9, 2019 :
    But, it didn't worked for me that's why I put up that question. It's working now after following the suggestion by Leo from OP TV team.
     

    #29
    Venky61 likes this.

  10. #30
  11. Praneeth_Shetty , via OnePlus 7 Pro , Dec 9, 2019 :
    Same issue even on pc
     

    #31

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  14. Francis S.
    OnePlus TV Software Engineer Staff Member Dec 10, 2019

    Francis S. , Dec 10, 2019 :
    Looks like network issues.
    Please try:
    1. open youtube, Check if it can play;
    2. If no, try to reboot router and TV;
    3. If yes, run network speed test using Fiber Test, you can find it on play store.
     

    #34

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  16. Angela C.
    OnePlus TV Multimedia Leader Staff Member Dec 11, 2019

    Angela C. , Dec 11, 2019 :
    Thank you very much for your feedback!
    Could you help to capture a video about this problem?
     

    #36
  17. Q1571473619021
    Gingerbread Dec 12, 2019


    #37
    manishsoni17 and sharadksingh like this.
  18. Q1571473619021
    Gingerbread Dec 12, 2019


    #38
  19. sharadksingh
    Honeycomb Dec 12, 2019


    #39
  20. Q1571473619021
    Gingerbread Dec 12, 2019