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System update for OnePlus TV Q1 and Q1 Pro [V1.8.0T1911211115]

  1. Venky61
    OnePlus TV Expert Community Expert Dec 18, 2019

    Venky61 , Dec 18, 2019 :
    Hi,
    Presently there is no option to get audio output from both the External Speaker and Inbuilt One. You can only Chose one at a time.
     

    #61
  2. Q1571473619021
    Gingerbread Dec 18, 2019

    Q1571473619021 , via OnePlus Community App , Dec 18, 2019 :
    Why do u want to do that? which speakers u have?
     

    #62
  3. L1540153149564
    Cupcake Dec 18, 2019


    #63
  4. timmureddy
    Froyo Dec 19, 2019

    timmureddy , via OnePlus 7 Pro , Dec 19, 2019 :
    For everyone where YouTube is dropping frames and stuttering while playing 4k content, Looks like it's not an issue with tv but the router. I still have issues when i play on my old D-Link 2.4ghz router, I've bought tplink Archer c6 5ghz router and did not face any stuttering issue.
     

    #64
  5. Venky61
    OnePlus TV Expert Community Expert Dec 19, 2019

    Venky61 , Dec 19, 2019 :
    As the traffic on the 5GHz band is lesser, the probability of the frame drop decreases too but it's not the permanent solution as I have been using TV on 5GHz from start and still there are occasional frame drops.
     

    #65
    timmureddy and sbhmnaik like this.
  6. W1573296474293
    Donut Dec 19, 2019

    W1573296474293 , Dec 19, 2019 :
    Update was not installed automatically for me. I manually checked update and then got it installed.
     

    #66
    manishsoni17 likes this.
  7. ManishSoni07
    Gingerbread Dec 19, 2019


    #67
  8. ManishSoni07
    Gingerbread Dec 19, 2019


    #68
  9. Venky61
    OnePlus TV Expert Community Expert Dec 20, 2019

    Venky61 , Dec 20, 2019 :
    Yes it does. It has to be connected by HDMI ARC and the sound output to be selected as Digital Legacy.
    @pratikg88 is already using Bose soundbar 700 with the 1+ TV. May be he can share his experience.
     
    Last edited: Dec 20, 2019

    #69
    manishsoni17 likes this.
  10. pratikg88 , via OnePlus 5 Midnight Black , Dec 20, 2019 :
    Yes it supports but not entirely, like you can't use bose universal remote to control OnePlus TV other than volume control. They are still working on that part.
    About connection, use HDMI Arc cable for better sound quality and use digital legacy option in TV
    hope this helps.
     

    #70
    manishsoni17 likes this.
  11. ManishSoni07
    Gingerbread Dec 20, 2019

    ManishSoni07 , via OnePlus 6 Mirror Black , Dec 20, 2019 :
    thank you
     

    #71
  12. I1571897760871
    Donut Dec 20, 2019

    I1571897760871 , Dec 20, 2019 :

    Same issue happens in Sony DVD which has "Quick Start Mode".
    "Quick Start Mode" means STB is not really power off, just only mute the video and audio output.

    In that issue, LiveTV receive 4(Signal Lock)、36(has video and audio stream)、37(video format update)、38(audio format update)from SVCTX. All of the svctx notify code means the STB is normal, having video and audio. But the STB just output nothing.

    So, help me to rule out by the following steps:
    1) Turn off CEC of the STB
    2) Following your steps to replicate this issue
    3) When it happens, pull out the HDMI cable, and plug the HDMI cable into another TV
    4) Enter the hdmi source in another TV, if it becomes blank, it means the STB output nothing.
    5) If there is not another TV set, try to press POWER key of STB.

    Let me know if has more information about this issue, thank you very much!
     
    Last edited: Dec 20, 2019

    #72
  13. suveerupadhyay
    Gingerbread Dec 23, 2019

    suveerupadhyay , Dec 23, 2019 :
    For Airtel Xtreme STB restart issue, I have changed the HDMI setting to Enhanced from Standard but I am facing another issue. When I switch on TV and STB suppose next day, there is no audio from any channels from STB. During the same session when I changed back HDMI setting to Standard, audio comes back.
     

    #73
  14. Venky61
    OnePlus TV Expert Community Expert Dec 23, 2019

    Venky61 , Dec 23, 2019 :
    Hi, are you using any external speaker?
     

    #74
  15. suveerupadhyay
    Gingerbread Dec 23, 2019

    suveerupadhyay , Dec 23, 2019 :
    No...I am having simple setup with Airtel Xtreme STB connected to TV HDMI 2 (ARC) port. Nothing else is connected to TV.
     

    #75
  16. I1571897760871
    Donut Dec 24, 2019

    I1571897760871 , Dec 24, 2019 :
    Dear suveerupadhyay,
      Thanks for your information! Is the Airtel Xtreme STB restart issue still exist after changing the HDMI setting to Enhanced from Standard?
     

    #76
  17. Catherine W.
    OnePlus TV Software Engineer Staff Member Dec 25, 2019

    Catherine W. , Dec 25, 2019 :
    Sorrry for the late reply,according to the current product definition, there is no notice when the power is higher than 10%,you can check the specific remote control power in settings.
     

    #77
  18. pratikg88 , via OnePlus 5 Midnight Black , Dec 25, 2019 :
    yes i figured that out. thanks :)
    Merry Christmas
     

    #78
  19. Catherine W.
    OnePlus TV Software Engineer Staff Member Dec 25, 2019

    Catherine W. , Dec 25, 2019 :
    Happy Merry Christmas🎁
     

    #79
  20. ManishSoni07
    Gingerbread Dec 25, 2019

    ManishSoni07 , via OnePlus 6 Mirror Black , Dec 25, 2019 :
    A major bug in this tv is that the Airtel xstream box which is connected to hdmi sometimes its audio disappears and sometimes it turns off automatically and you have to manage it better. Thank you.
     

    #80