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System update for OnePlus TV Q1 and Q1 Pro [V1.8.0T1911211115]

  1. Y1579629175370
    Cupcake Jan 21, 2020


  2. Venky61
    OnePlus TV Expert Community Expert Jan 21, 2020

    Venky61 , Jan 21, 2020 :
    Please read below post
     

  3. ManishSoni07
    Gingerbread Jan 22, 2020


  4. suveerupadhyay
    Gingerbread Jan 22, 2020

    suveerupadhyay , Jan 22, 2020 :
    I am also having similar setup (OP TV and Xtreme box) but not facing such issue. Do you have anything else connected to TV or Xtreme box ? Can you let me know the sequence of startup and status of device before switching on (sleep mode or switch off) so that I can replicate the same and test.
     

  5. Venky61
    OnePlus TV Expert Community Expert Jan 22, 2020

    Venky61 , Jan 22, 2020 :
    Ok... It's a wild thought but give it a try and see if it helps.
    The restart issue might be due to RF interference from some device nearby. Is there any other device nearby to the HDMI cable? Like Power Adpater or some other device. If so move it a little further and also try changing the power adpater of the Set Up box.

    2nd method is by keeping the TV in sleep mode instead of turning it totally off. Do not turn off the power of STB too. This way the issue may not happen.

    let me know if any of the above method helps.
     

  6. ManishSoni07
    Gingerbread Jan 23, 2020

    ManishSoni07 , via OnePlus 6 Mirror Black , Jan 23, 2020 :
    it is a temporary solution but I want complete resolution for my problem in next update.
     

  7. Venky61
    OnePlus TV Expert Community Expert Jan 23, 2020

    Venky61 , Jan 23, 2020 :
    Hi, The first solution provided (Changing Power Adpater) is a permanent solution if it works. One other user faced similar issue and changing adapter helped. Give it a try.
     

  8. Q1571473619021
    Gingerbread Jan 28, 2020


    N1512621685913 likes this.
  9. Q1571473619021
    Gingerbread Jan 30, 2020


  10. Venky61
    OnePlus TV Expert Community Expert Jan 30, 2020

    Venky61 , Jan 30, 2020 :
    Hi,
    It's not concrete yet about the date of release for the next update but the Motion Smoothing setting control will be provided in the Next Update.
     

    Q1571473619021 likes this.
  11. UdiptaDoley
    Donut Jan 30, 2020


  12. saurabh2ss
    Donut Jan 31, 2020

    saurabh2ss , Jan 31, 2020 :
    it doesn't play smoothly even after update.
     

  13. saurabh2ss
    Donut Jan 31, 2020


  14. ManishSoni07
    Gingerbread Feb 6, 2020


  15. Venky61
    OnePlus TV Expert Community Expert Feb 6, 2020


  16. ddhoot83
    Froyo Feb 7, 2020


  17. Rick Y.
    OnePlus TV Software Engineer Staff Member Feb 17, 2020

    Rick Y. , Feb 17, 2020 :
    << It would be very helpful for us if you can provide a video, thank you.
     

  18. Catherine W.
    OnePlus TV Software Engineer Staff Member Mar 10, 2020

    Catherine W. , Mar 10, 2020 :
    Dear Q1571473619021,
    Does audio get better after update?
     

  19. Nandesh Mohan
    Froyo Apr 7, 2020


  20. Catherine W.
    OnePlus TV Software Engineer Staff Member Apr 8, 2020

    Catherine W. , Apr 8, 2020 :
    Not yet,I will inform you when the next update comes.