telephoto camera is not using for 3x zoom in 9.5.7 update

  1. pmgarg Cupcake Jun 10, 2019

    pmgarg, Jun 10, 2019 :
    I checked that when i am using 3x zoom for photo that time my phone is not using telephoto camera. only at the time of portrait mode third camera is in use for depth sensing.

    I checked by cover third camera at the time of 3x zoom. can anybody tell me they also facing se problem or not?

  2. Cooldrewf Froyo Jun 10, 2019

    Cooldrewf, Jun 10, 2019 :
    I've found that it usually switches back and forth now based on lighting and which would give the best picture

  3. pablofg1978 Spanish POC Assistant Head Moderator Jun 10, 2019

    pablofg1978, Jun 10, 2019 :
    Most probably because there are no good lighting conditions, try again outside during the day

    Hydra Bob likes this.
  4. Hydra Bob Starting Point Expert Jun 10, 2019

    Hydra Bob, Jun 10, 2019 :
    Or without his finger over the lense. That usually does a pretty good job of creating poor lighting conditions.

  5. L1560405899967 Cupcake Jun 13, 2019

    L1560405899967, Jun 13, 2019 :
    I've been wondering about this issue myself. I can confirm that even in bright sunlight the phone uses the center (=48Mp) camera. In portrait mode the telephoto-lens is in use. In all advertisements I've seen OP states that for telephoto the third lens is used... Misleading information... I'm not very pleased about this.

  6. dsmonteiro Community Consultant Community Expert Jun 13, 2019

    dsmonteiro, Jun 13, 2019 :
    This is inaccurate. The telephoto lens is indeed use for zoom, though, as explained above, it swaps to the main sensor if it detects low light or an image too close to the camera.

    Bouncer71 likes this.
  7. L1560405899967 Cupcake Jun 13, 2019

    L1560405899967, Jun 13, 2019 :
    You're right, I tried again outdoors by slowly moving a white pencil from top downwards and the phone switches really fast from the telephoto-camera to the center camera. My bad, sorry! :)

    Bouncer71 and dsmonteiro like this.
  8. Syaoran Froyo Jun 13, 2019

    Syaoran, Jun 13, 2019 :
    Technically, it can't use what it doesn't have. It is a 2.2x optical zoom with an automatic crop, when it actually uses the third camera. The reason it favors the main lens, is because it takes a better image when cropped in.