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Temporary solution to call recording quality problem

  1. Shubham_Singh.
    Eclair Aug 24, 2020

    Shubham_Singh. , Aug 24, 2020 :
    Found solution of bad call recording quality problem. Just turn off your "Ok Google / Hey Google" and restart the phone. It worked for me. Seems the mic used by Google is causing the issue while on call. Don't know by whom(Google or OnePlus) and when this issue would be fixed officially.
    Before android 10 update my Google app was crashing badly on my OnePlus 5. There have been some compatibility problems with OnePlus phones and Google apps.
     

    #1
  2. ariel.levin
    Donut Aug 24, 2020


    #2
    Shubham_Singh. likes this.
  3. pablofg1978
    Nougat Head Moderator Aug 24, 2020

    pablofg1978 , Aug 24, 2020 :
    Please read the forum rules.
    2.6. Duplicate Content
    All users are strongly advised to use the search function before starting a new discussion. Other members may have already shared about the specific subject or addressed the question you are about to ask. Participating in already existing discussions also increases the likeliness of getting a reply. If you post a thread that is very similar to already posted ones, it may get merged or closed by the moderation team.
    Posting the same content repeatedly on the Forums constitutes spamming and will be warned accordingly
     

    #3
    Shubham_Singh. likes this.
  4. Shubham_Singh.
    Eclair Aug 25, 2020

    Shubham_Singh. , Aug 25, 2020 :
    Just trying to help people by posting solution on their threads. Don't actually want to spam it all over. Untill OnePlus don't help, someone has to come up with solution, be it temporary and make it available to rest of the community. Still thanks for reminding.
     

    #4
    ariel.levin likes this.
  5. Shubham_Singh.
    Eclair Aug 25, 2020

    Shubham_Singh. , Aug 25, 2020 :
    Just turn of Hey Google in Google settings and restart the phone. If you followed it correctly then try clearing the cache and data of recording app once. Make backup of recording data first before cleaning data. and also clear the just cache of Google. Restart the phone and check if it works. Best of luck.
     

    #5
    erikronao likes this.
  6. erikronao
    Froyo Aug 25, 2020


    #6
    Tonyxus and Shubham_Singh. like this.
  7. J1591981327993
    Cupcake Aug 30, 2020


    #7
    Tonyxus and Shubham_Singh. like this.
  8. NShankaraN
    Gingerbread Aug 31, 2020


    #8
    Tonyxus and Shubham_Singh. like this.
  9. MKT_IRFAN3735
    Jelly Bean Aug 31, 2020


    #9
    Tonyxus and Shubham_Singh. like this.
  10. Chandresh9
    Cupcake Sep 3, 2020


    #10
    Tonyxus and Shubham_Singh. like this.
  11. BeardyBiceps
    Ice Cream Sandwich Sep 4, 2020

    BeardyBiceps , via OnePlus 5T Midnight Black , Sep 4, 2020 :
    But what's the point, if you have to turn off one feature to use another.
    Seems like you have to set priorities here, which one is most useful and important for you. Keep that oN. Funny [e]1f602[/e]🤣🤔
     

    #11
    Tonyxus likes this.
  12. Shubham_Singh.
    Eclair Sep 5, 2020

    Shubham_Singh. , Sep 5, 2020 :
    Yeah that's funny 😅. we as a consumer don't have choice to fix the bugs ourselves. Just posted solution because for me ok Google features is way less used than call recording. And I think majority think the same. Untill OnePlus of Google won't fix the problem all we can do is just wait and rely on some temporary solution like this. It feels funny to be so helpless sometimes.
     

    #12
  13. Tonyxus
    Gingerbread Sep 6, 2020

    Tonyxus , Sep 6, 2020 :
    Great. Thanks for insights! And yes, I'm still on OS 9 and Google still does not work even after updating to the latest update from play store! What a misery! I don't think even factory resetting the phone will make Google work on the phone! [e]1f612[/e].
     

    #13
  14. BeardyBiceps
    Ice Cream Sandwich Sep 6, 2020

    BeardyBiceps , via OnePlus 5T Midnight Black , Sep 6, 2020 :
    Yeah !! Issue is so unusual. Yes google was not working earlier. Now its working and call recording not 🥴🤣
     

    #14
    Shubham_Singh. likes this.
  15. BeardyBiceps
    Ice Cream Sandwich Sep 6, 2020

    BeardyBiceps , via OnePlus 5T Midnight Black , Sep 6, 2020 :
    Won't work.. better dont waste time
     

    #15
  16. Tonyxus
    Gingerbread Sep 6, 2020

    Tonyxus , Sep 6, 2020 :
    Daim! Didn't know this day had to be faced too..! [e]1f612[/e]. Thanks for the up!
     

    #16
  17. Shubham_Singh.
    Eclair Sep 6, 2020

    Shubham_Singh. , Sep 6, 2020 :
    you can update to OS 10, If you want to make Google services run on your phone properly. But the call recording quality can be affected and to improve that you need to stop just 1 Google service that is 'Ok Google', untill another update comes. Well it's up to you, but to be honest OS 10 is better than OS 9, you should update.
     

    #17
    Tonyxus likes this.
  18. R1604035502558
    Cupcake Nov 1, 2020


    #18
  19. Waveform Modifier
    Marshmallow Nov 1, 2020

    Waveform Modifier , Nov 1, 2020 :
    This is a user community forum and not support.

    Please report your bugs properly at the feedback forum and not in the user community forum. This forum is largely viewed and maintain by users and not OnePlus staff.

    https://forums.oneplus.com/feedback
     

    #19
    Shubham_Singh. likes this.
  20. Shubham_Singh.
    Eclair Nov 15, 2020

    Shubham_Singh. , Nov 15, 2020 :
    New update has fixed the bug. Call recording quality is working fine now. And Google apps are working fine too.
     

    #20