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Text message delays badly Oct 31, 2019

  1. Hitzilla4
    Gingerbread Dec 9, 2020

    Hitzilla4 , via OnePlus 7 Pro , Dec 9, 2020 :
    Recently, there have been many problems reported about the OnePlus messaging app. For now try another messaging app, Google is a good alternative.
     
    #21

  2. W1592661708327
    Cupcake Dec 9, 2020

    W1592661708327 , Dec 9, 2020 :
    That's the thing. I've never used the OnePlus app. I have always used Google's app. Still busted. And I have verified that it's the phone. I throw my SIM in another phone and it works.
     
    #22
    C1600147549055 likes this.

  3. W1592661708327
    Cupcake Dec 9, 2020

    W1592661708327 , Dec 9, 2020 :
    Also tried various different SMS apps from the Play store and they all have the delay. Its almost as if there is a bug in the OS.
     
    #23
    C1600147549055 likes this.

  4. VJGopi95
    Cupcake Dec 9, 2020

    #24
    C1600147549055 likes this.

  5. Brett.Ulrich
    Cupcake Dec 9, 2020

    #25

  6. T1605807096784
    Cupcake Dec 9, 2020

    #26

  7. Jakss
    Froyo Dec 9, 2020

    Jakss , via OnePlus 7 Pro , Dec 9, 2020 :
    Have you tried Google Messages. It just may be a Oneplus messages thing. I had some problems with it before and just switched to Google Messages.
     
    #27

  8. rk4784
    Donut Dec 9, 2020

    rk4784 , Dec 9, 2020 :

    I tried stock messenger and also google messenger but no luck.

    I have TMobile and also got 5G SIM card, still no luck.
     
    #28

  9. N1607434466626
    Cupcake Dec 9, 2020

    N1607434466626 , Dec 9, 2020 :
    Same problem here, switch apps and the option about "data limit" doesn't exist on a 8 Pro.
    Messaging simply doesn't work properly, @OnePlus can you help here?

    Just to be clear GOOGLE MESSAGING DOES NOT WORK EITHER.
     
    #29

  10. P1601763430648
    Cupcake Dec 9, 2020

    P1601763430648 , Dec 9, 2020 :
    My texts fail to send on T mobile with my 8T. No one has a clue what to do to help. Husband and daughter on the same carrier (with iphones) and do not have these problems. I'm pretty angry because this is severely impairing my work. Occasionally, phone calls won't go through. I've tried wifi on/wifi off. So frustrating. I've had sim card changed and reset network settings. I greatly regret trying one plus!
     
    #30

  11. N1607434466626
    Cupcake Dec 9, 2020

    N1607434466626 , Dec 9, 2020 :
    This is the reply I got from oneplus support, I will try it all out, but I find it hard to believe this will work as it's a brand new phone, with very little settings, installs etc. Please post here if anything for you works. As I've got a 30 day returns policy I'm inclined to go for that, I've never known a new phone not to receive text messages before! Obviously very disappointed with a phone that had very good reviews only for it to fail on the absolute basics.

    Interchange of sim
    Please try a different sim in your device to confirm if the issue lies with the sim.

    Reset App Preferences.
    settings>system>reset option>reset app preferences.

    Reset Network Settings
    Please note that this will reset the network settings to factory default and would clear all the saved network passwords.
    Settings > System > Reset Options > Reset Wi-Fi, mobile & Bluetooth

    Clear cache -
    - Power off your device.
    - Press the power key + volume down for a few seconds.
    - Select English.
    - Tap on Wipe data and cache.
    - Tap on Wipe data and cache again.
    - Tap on Yes to confirm data and cache wipe.
    - Wait for the wipe process to complete.
    - Reboot phone.

    Factory reset :
    - Power off your device.
    - Press the power key + volume down for a few seconds.
    - Select English.
    - Look for Wipe data and cache > Erase everything

    (Please do not forget to backup your data before proceeding with the factory reset as it will wipe up all your data)
     
    #31

  12. N1607434466626
    Cupcake Dec 10, 2020

    N1607434466626 , Dec 10, 2020 :
    So my issue, as reported elsewhere, that Google carrier services had been installed. I'm guessing this was in some installation phase and I know I didn't request this. I uninstalled this package as it's not needed by oneplus 8 pro and this has sorted everything out, texts appear immediately. If you have it installed you should try uninstalling before trying anything else.
     
    #32
    Brett.Ulrich likes this.

  13. Shailender Sharma
    Marshmallow Dec 10, 2020

    #33

  14. varun591
    Cupcake Dec 10, 2020

    #34

  15. RevuMukka
    Eclair Dec 12, 2020

    #35
    Brett.Ulrich likes this.

  16. HUNTERPRINCE
    Eclair Dec 12, 2020

    #36

  17. UnheardHawk
    Cupcake Dec 13, 2020

    UnheardHawk , via OnePlus 7 Pro , Dec 13, 2020 :
    Not sure if a third party app works. I've tried Google messages, Microsoft SMS org...
    Still not receiving some messages or delayed.
    This pisses my wife off because she thinks I'm deleting her texts 🤯
     
    #37
    Brett.Ulrich likes this.

  18. Brett.Ulrich
    Cupcake Dec 14, 2020

    #38

  19. F1570996476923
    Froyo Dec 15, 2020

    #39

  20. Brett.Ulrich
    Cupcake Dec 15, 2020

    #40

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43 Replies
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Last replied by Brett.Ulrich

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