Thank you. For everything.

  1. mrcute19
    Gingerbread Jul 30, 2020

  2. tirthak_modi
    Froyo Jul 30, 2020

    tirthak_modi , via OnePlus 7 Pro , Jul 30, 2020 :
    Check this 1st and thanks later to them

    View attachment 1385942

    W1594465526360 likes this.
  3. neelesh7852
    Gingerbread Jul 30, 2020

    neelesh7852 , Jul 30, 2020 :
    @Carl Great Numbers you have to showcase. When you have shared the postive aspects why don't you guys also take about the negatives? Release the number of customer complaints and issues raised? Talk about the faults that are going arround. When you are taking the positive things you have to face the negatives also. You respond to positive comments why don't you answer to negative questions? Don't you guys as a successful company a smartphone game changing company have the guts to talk about the issues. This is New Beginning and customers are only going to support you along the journey only if they are satisfied. Don't you guys know such a simple logic. When the same issue is raised by several customers why aren't you guys addressing those. A customer gets a sense of satisfaction when his/her issue is heard and answered. It's okay to make mistakes until and unless you accept them, learn from the mistakes and correct them. You guys have messed up the entire so called "PRE-ORDER" in india. Your Customer Service is a "Joke". Several down points on Nord Camera, Display, Gaming Etc. Face them, Own them, Address them and Solve them thats what makes you a customers first choice. I know you guys won't even respond to this but as a customer i gave my feedback it's on you if you take it or not. @Carl @Pete @Tom B. @Akis E. @Joel Jacob @Fleming F. @Crystal Z. @Shawn L. @Andy Liu. @Hope L. @Christine L. @Steven G. @Simon Liu.
    Last edited: Jul 30, 2020

  4. jeswin_jes
    Eclair Jul 30, 2020

    jeswin_jes , Jul 30, 2020 :
    1.) Please bring smooth+extreme and HDR graphics settings for PUBG... the chip is clearly capable of doing it.

    2.) Add 60FPS video recording option for rear camera.

    3.) We pre-ordered the OnePlus Nord on 15th July before knowing much about the phone only because we trusted you. U said benefits worth Rs.5000 but clearly the both option you are providing is not worth 5000 because we also paid Rs.500 which is not even redeemable against the purchase of OnePlus Nord. So Please add a OPTION-3 for the 2nd gift box which gives us oneplus buds

    4.) We have put lot's of effort for pre-ordering the phone on 15th July and for those who pre-ordered before 15th July you said "hey there's a ONEPLUS NORD in your name" but here we are waiting for the open sale to purchase the marble blue 12gb Variant which we don't know whether we'll be able to get before it goes out of stock....so please give a option for us to purchase the mobile without any hassle during the open sale.

    @Joel Jacob @Carl

  5. K1596141091683
    Cupcake Jul 30, 2020

    K1596141091683 , via OnePlus 8 Pro , Jul 30, 2020 :
    if my goal was not to get on top of next gen technology and stay in between the value based mindset then the Nord would be my top choice. right now with the 8 Pro i have no regrets. especially coming from a 3 and a half year old Asus zenphone max 3

    Optimus_Prime_07 likes this.
  6. GuitarHero0179
    Jelly Bean Jul 30, 2020

    GuitarHero0179 , Jul 30, 2020 :
    It definitely was an interesting release with a very nice AR launch. Now let's hope recent issues are solved quickly. Curious to see as well what the 8t will bring.

  7. iharshjjain
    Ice Cream Sandwich Jul 30, 2020

    iharshjjain , Jul 30, 2020 :
    Thanks @Carl for letting us be in the history of Nord by OnePlus.
    Now lets concentrate on future and address the community regarding the issues on pre-order, display, 4K video, Gaming settings for the Nord and multiple choice like Single Tap, double tap and triple tap on the OnePlus Buds.

  8. rajatkapoorrk
    Froyo Jul 30, 2020

  9. sanki_man
    Ice Cream Sandwich Jul 30, 2020

  10. Goofier_wheat_20
    Gingerbread Jul 31, 2020

    Goofier_wheat_20 , Jul 31, 2020 :
    I forgot to redeem my one plus nord pop up invitation code pls extend the validity of the code many one plus buyers face this problem!!! Pls extend the validity for 1 more day @Joel Jacob @Carl plssssss make it available for your dear one plus users for one more day plss!!!

  11. Original_zector
    Cupcake Jul 31, 2020

    Original_zector , Jul 31, 2020 :
    Too bad you focus on releasing new devices and increasing the prices instead of listening to customers and fixing existing issues.
    Because there is no way that is going to change, right?

    PyresTakk likes this.
  12. plusgee
    Gingerbread Jul 31, 2020

    plusgee , via OnePlus Community App , Jul 31, 2020 :
    It also boils down to your amazing marketing strategy which worked really well for you. Bigg ups to the marketing team, they did a brilliant job in the Nord experience with New Beginnings tagline. It went really well [e]263a[/e]️

    PyresTakk likes this.
  13. Gangadharr
    Gingerbread Jul 31, 2020

    Gangadharr , Jul 31, 2020 :
    Customer care is what should be top priority now, After sales and support either makes a brand or breaks it

    Rajnish_Dhull likes this.
  14. AKHI326
    Gingerbread Jul 31, 2020

    AKHI326 , Jul 31, 2020 :
    First focus on customer issues it will automatically increase your sales, you are not even able to answer the simple questions asked by consumers, then what is the point of running this forums and you need to learn so much from apple customer experience.

    PyresTakk likes this.
  15. Deepakmudaraddi
    Gingerbread Jul 31, 2020

  16. Rajnish_Dhull
    Ice Cream Sandwich Jul 31, 2020

  17. Tobikage
    Nougat Jul 31, 2020

    Tobikage , Jul 31, 2020 :
    You sure you got the right emoji there ? You don't seem hyped ! :eek:

  18. Deepakmudaraddi
    Gingerbread Jul 31, 2020

  19. C1595515700625
    Cupcake Jul 31, 2020

    C1595515700625 , Jul 31, 2020 :

  20. C1595515700625
    Cupcake Jul 31, 2020

    C1595515700625 , Jul 31, 2020 :
    Sir I forgot to use my invitation code. Plss help me😭😭😭😭😭😭😭😭😭😭😭😭