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Tmo 7t pro Mclaren unlock token website not working

  1. omariscal1019 , via OnePlus Community App , Jan 14, 2020 :
    i do not know why you mods ignore this a simple weyrr working or we working on fix or it will be done this week but all you oneplus do is ignore this dam theres alot of people with same problem not just me!!!
     

    #21
  2. a63548
    Donut Jan 14, 2020

    a63548 , Jan 14, 2020 :
    Yeah this is pretty pathetic OnePlus... At least give us SOME SORT of update. This is beyond frustrating! This phone has become a huge headache instead of a fun device.
     

    #22
    omariscal1019 likes this.

  3. #23
  4. Cheeky Fink , via OnePlus Community App , Jan 15, 2020 :
    I've been playing email tag with them about it, and I finally got my rep to understand the actual issue here. Finally got my first response that's actually relevant to the problem, they say it should take about 4 business days for their database to update with IMEIs from newly SIM unlocked phones. I could l swear I've seen people submitting bootloader unlock requests immediately after SIM unlocking, so I doubt that's the case for me, but at least it shows they're finally understanding what my issue is instead of just going through their FAQ script like they had been. With any luck I'll be able to continue a meaningful dialog with them about it after the 4 days is up.
     

    #24
    omariscal1019 likes this.

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  8. omariscal1019
    Cupcake Jan 18, 2020

    Attached Files:


    #29
  9. a63548
    Donut Jan 19, 2020

    a63548 , Jan 19, 2020 :
    Never Settle, more like:

    NEVER HEAR BACK
    NEVER AN UPDATE
    NEVER A SOLUTION

    All we want is SOME SORT OF UPDATE ON WHY the OnePlus website keeps saying INVALID IMEI for us. Is that so hard to ask????

    [​IMG]
     

    Attached Files:


    #30
  10. hanetzer
    Eclair Jan 19, 2020

    hanetzer , Jan 19, 2020 :
    Oh, and when you guys do get the unlock token, I would highly suggest not using it until they fix the
    OTA update issues that occur after wiping userdata (unlocking wipes userdata).
     

    #31
    omariscal1019 and a63548 like this.
  11. TWINNFAMOUS
    Eclair Jan 19, 2020

    TWINNFAMOUS , Jan 19, 2020 :
    I've been getting no help just the typical wait it's been over a week and still please wait sorry for the inconveniences we have caused you. I gave them proof of the error along with pictures and all the information needed to generate an unlock token.
    I've had a ticket filed and still no update or help on this matter. We need some help with our issues and if we are not going to have unlockable phones we don't want them.
     

    Attached Files:


    #32
    omariscal1019 and a63548 like this.

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  13. laptop4079
    Cupcake Jan 20, 2020

    laptop4079 , Jan 20, 2020 :
    Yup got an email saying it was fixed and to try it again now I'm getting this message.
    1579540684886.jpg
     

    #34
    joshmccartt likes this.
  14. laptop4079
    Cupcake Jan 21, 2020

    Attached Files:


    #35

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  16. frpst999
    Cupcake Jan 21, 2020

    frpst999 , Jan 21, 2020 :
    Add me to the list of people getting "PCBA code of this IMEI number cannot be found." Support ticket entered. Was told the same thing as everyone else, it seems "24-48 hours for a remote session". Very disappointing...
     

    #37
    omariscal1019 likes this.
  17. TWINNFAMOUS
    Eclair Jan 22, 2020

    TWINNFAMOUS , Jan 22, 2020 :
    Everyday same shit now there saying that the website only supports the 6t. What a bunch of lies. It's been over a week and nothing is getting resolved.
    Probably better to do a mass return if we can't unlock bootloader. There's no point in having a phone you can't develop on.
    I've asked and they won't confirm or deny.
    Apparently the phones with 13 in IMEI don't have the issue.Its only the ones with IMEI 15 in it that can't unlock.
     

    #38
  18. hanetzer
    Eclair Jan 22, 2020

    hanetzer , Jan 22, 2020 :
    NEVER GET AN UPDATE AGAIN AFTER UNLOCK IF YOU EVER GET A TOKEN!
     

    #39
    TWINNFAMOUS likes this.
  19. U1579042057537
    Donut Jan 23, 2020

    U1579042057537 , Jan 23, 2020 :
    I'm on the PCBA code of this IMEI number cannot be found list as well (it has been 72 hours since the SIM unlock; 24 hours after I got the IMEI not found error).
     

    #40