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Too much storage used by the android 11 system file via OnePlus 9 Pro

  1. Gauravsinghkvb , via OnePlus 9 Pro , May 1, 2021 :
    I am using OnePlus 9 Pro 8+128 Gb storage varient and today I checked the storage I was shocked 90 Gb used by only system file , I just want to know whether anyone Is having the same issue or not as it will be a big issue as 90 Gb is used by system and we have only 35 gb left for usage
    1619839350330.jpg
     

    #1
  2. yash00012
    Honeycomb May 1, 2021


    #2
  3. the_o2
    OnePlus 9 Series Expert Community Expert May 1, 2021

    the_o2 , May 1, 2021 :
    Have you given any log files (bug reporting) recently?
     

    #3
    Karsten_G likes this.
  4. McLarenMania
    Honeycomb May 1, 2021


    #4

  5. #5
  6. the_o2
    OnePlus 9 Series Expert Community Expert May 1, 2021


    #6
    Karsten_G likes this.
  7. Gauravsinghkvb , via OnePlus 9 Pro , May 1, 2021 :
    No I have not found any folder like it and most importantly it's continuously increasing yesterday it was 86 gb now it's 90 gb
     

    #7
  8. the_o2
    OnePlus 9 Series Expert Community Expert May 1, 2021


    #8
    puccellino likes this.
  9. Sim_R
    Eclair May 12, 2021

    Sim_R , May 12, 2021 :
    I am having the exact same problem and after 3 rounds of talking to tech support, the issue remains unresolved.
    I can confirm that neither FACTORY RESET nor WIPING CACHE helps. No LOG files to delete either.

    After factory reset, the system file was initially 21gb. It has been about 5 hours and it has magically increased to 63GB (system files only). The 8plus pro is just 2 months old and has not been dropped or dinged. Any help will be much appreciated.
     

    Attached Files:


    #9
    Q1637128084841 and puccellino like this.
  10. paramjit2001
    Honeycomb May 12, 2021


    #10
  11. CS1989
    Honeycomb May 12, 2021


    #11
  12. Sim_R
    Eclair May 12, 2021


    #12
  13. Pete_B
    Cupcake Jun 20, 2021

    Pete_B , Jun 20, 2021 :
    I have the same problem. I've had my OnePlus 8 Pro for a week and the system files are 111Gb! Every time I delete something else to make space, the system files grow into any spare space. Please help!
     

    Attached Files:


    #13
    puccellino likes this.
  14. Pete_B
    Cupcake Jun 20, 2021

    Pete_B , Jun 20, 2021 :
    I should have said, I'm in the UK
     

    #14
  15. the_o2
    OnePlus 9 Series Expert Community Expert Jun 21, 2021

    the_o2 , Jun 21, 2021 :
    As factor resetting the phone is not able to solve this problem,
    It would be better if report this here
    https://forums.oneplus.com/feedback

    Or contact to customer support.
     

    #15
    puccellino likes this.
  16. yash00012
    Honeycomb Jun 21, 2021


    #16
  17. CS1989
    Honeycomb Jun 21, 2021


    #17
  18. yash00012
    Honeycomb Jun 21, 2021


    #18
    Q1637128084841 likes this.
  19. NavDeep97
    Eclair Jun 22, 2021


    #19
  20. Izenberg
    Eclair Jun 24, 2021


    #20