Top Technical Questions Answered - May Edition

  1. Manilo
    Honeycomb Jun 1, 2020

    Manilo , via OnePlus Community App , Jun 1, 2020 :
    I returned back to Amazon my OnePlus 8 PRO for green/re display issues and problems with phone calls...
    I bought a Pixel 4 XL and never gonna go back to OnePlus.
    I tried to contact OnePlus help line and I have not received any kind of help.
    I had all the OnePlus phones since OnePlus 6T....
    I'm never, never gonna come back with a OnePlus phone. The disappointment for the help service and the smartphone was too big.


  2. #62
  3. semsem0469
    Donut Jun 1, 2020

    semsem0469 , Jun 1, 2020 :
    when one plus 8 pro will get updates to fix issues with battery overheating, Wifi problems.
    You guys need to work on these issues asap instead of upgrading and releasing upgrades to other stable models.

    Deniskurian likes this.
  4. G1591031489159
    Cupcake Jun 1, 2020

  5. E1543728706292
    Cupcake Jun 1, 2020

    E1543728706292 , Jun 1, 2020 :
    My friend just bought OnePlus 7t and it gets stuck updating, but it never finish. He cant use it. Anyone else had this problem? What should he do?
    We've tried to take out sim and disconnext wifi, change the sim to second place, but all time it just keeps finding neverending updates .

  6. AntonZhilenkov
    Cupcake Jun 1, 2020

    AntonZhilenkov , via OnePlus 7 , Jun 1, 2020 :
    Hi guys! Just wanted to report one thing I noticed - if you set up a system language as Russian, when
    making a screenshot, editing it and then trying to go back, it will ask you if you want to discard changes and the options would be two same words "cancel" and "cancel" (please find a screenshot attached) It doesn't bother me a lot, I know which one is "discard" and which one is "cancel" but freshers might get confused

    Oneplus 7, GM1903
    Oxygen OS 10.0.5.GM57BA

    Take care and stay safe!

    Best Regards,

    Last edited: Jun 1, 2020

  7. Manish Bhomia
    Gingerbread Jun 2, 2020

  8. Manish Bhomia
    Gingerbread Jun 2, 2020

  9. controlcrazy
    Gingerbread Jun 2, 2020

  10. Artemus.
    Nougat Jun 2, 2020

    Artemus. , Jun 2, 2020 :

    ItsRavi25 likes this.
  11. jackyb.s
    Cupcake Jun 2, 2020

    jackyb.s , via OnePlus 8 Pro , Jun 2, 2020 :
    i have OP 8Pro and i wonder why there isn't away to switch automaticly between wifi and celolar data like in the OnePlus 7 t it is called "auto switch to mobile data"

  12. Khai Cardistry
    Cupcake Jun 2, 2020

    Khai Cardistry , via OnePlus 8 Pro , Jun 2, 2020 :
    I just bought One Plus 8 Pro. Only just use it for 4 days and on that day I just realize the fingerprints reader can't recognise me for some time. some other times suddenly can use. Is this software or hardware? Is One Plus aware regarding this issue? How can I fix it? Will update from One Plus able to fix it in future.

  13. Jobintp
    Cupcake Jun 2, 2020

  14. T1591113092603
    Cupcake Jun 2, 2020

    T1591113092603 , via OnePlus 7 Pro , Jun 2, 2020 :

    is anyone facing slow data on one plus 7 pro devices ?? recently I noticed significant data issues .. it's so slow on data I am fed up now.. I used to get around 50 MB download...now it's 2 MB on my data.. I have done multiple resets

    can any one suggest any help ??

  15. X1536604612041
    Cupcake Jun 2, 2020

  16. #76
  17. rajshah2412
    Gingerbread Jun 2, 2020

    rajshah2412 , Jun 2, 2020 :
    Nice thread @Tom B.
    I am sure everyone will find this useful and clear some confusions or queries they had about their devices and OS and so on.
    Great to see it getting updated every month

  18. rhyd1am
    Jelly Bean Jun 2, 2020

    rhyd1am , via OnePlus 6T , Jun 2, 2020 :
    Is it legal to record calls where you are in the world? The call recording feature is region specific depending on whether it's legal or not in that part of the world.

    Artemus. likes this.
  19. mkeanjie
    Cupcake Jun 3, 2020

    mkeanjie , Jun 3, 2020 :
    7T video stabilizer doesn't work. unable to save changes. this has been going on for 6 months now

  20. Artemus.
    Nougat Jun 3, 2020

    Artemus. , Jun 3, 2020 :
    And you didn't post this in the relevant update thread why?