4
Touch issue

  1. Ju_lian.J
    Froyo Aug 2, 2019

    Ju_lian.J , Aug 2, 2019 :
    While gaming (PUBG) there is facing some touch issue while hold & drag firing please fix it
     

    #1
  2. Muhsin_Sultan
    Ice Cream Sandwich Aug 3, 2019


    #2
    xnutzii likes this.
  3. T1565215585325
    Cupcake Aug 7, 2019

    T1565215585325 , Aug 7, 2019 :
    If that's a pubg issue then how come its working properly on other Android devices? I'm also facing this issue whilst playing pubg mobile and it is very frustrating since I bought this one plus 7 for gaming only. Fix this issue as soon as possible. I can't even shoot and move with this device. This seems to me like oxygen os glitch on pubg mobile.
     

    #3
    Ju_lian.J likes this.
  4. Logancd1
    Ice Cream Sandwich Aug 7, 2019

    Logancd1 , Aug 7, 2019 :
    Try turning your phone down to 60Hz locked. I suspect this "issue", which you've failed to describe in any detail at all, may be due to the high refresh rate of both touch and visuals, so you're needing to move your finger more to do the same movements. Another game where this is present and visible is in Pokemon GO. If you try and throw a curve ball, it's significantly harder on the OnePlus 7 Pro than anything else I've used due to the same reason. Give that 60Hz a shot and let me know how it works.
     

    #4
    OTGTM101 and Ju_lian.J like this.
  5. T1565215585325
    Cupcake Aug 7, 2019

    T1565215585325 , Aug 7, 2019 :


    Logancd1

    Try turning your phone down to 60Hz locked. I suspect this "issue", which you've failed to describe in any detail at all, may be due to the high refresh rate of both touch and visuals, so you're needing to move your finger more to do the same movements. Another game where this is present and visible is in Pokemon GO. If you try and throw a curve ball, it's significantly harder on the OnePlus 7 Pro than anything else I've used due to the same reason. Give that 60Hz a shot and let me know how it works.​


    Actually I'm facing this issue on one plus 7 model which is at 60hz by default. This issue concerns only to 2 thumb player of pubg mobile. The issue is that when one plus 7 user playing pubg mobile moves and drags the fire button to set aim on enemies the direction of aiming stops moving as if the touch is not working at that moment. This glitch is very frustrating in close encounter battles in pubg mobile. At first i thought i may have a defaultive mobile but then I checked my friends one plus 7 and he also has same issue. Interesting much cheaper Android devices such as xioami note 5 and 6 doesn't have this issue. Please fix it if possible.
     

    #5
  6. Logancd1
    Ice Cream Sandwich Aug 8, 2019

    Logancd1 , Aug 8, 2019 :
    Ah, my apologies, didn't realize you were on the regular 7! Unfortunately I don't work for OnePlus so I can't fix this. I suggest you submit a bug report at https://forums.oneplus.com/feedback/.
     

    #6
    Chief Jems and OTGTM101 like this.
  7. E1562423097725
    Cupcake Aug 27, 2019


    #7
    Chief Jems likes this.
  8. swapnildd9
    Cupcake Oct 25, 2019

    swapnildd9 , Oct 25, 2019 :
    I have OnePlus7T with latest Oxygen OS10.0.4 update and I am facing same issue.. sometimes phone doesn't register the touch when shooting in pubg. I am 3 finge gyro and i use my 3rd finger to scope in and fire and when i do these movements fast my phone doesn't recognise the touch i have to tap on Fire one more time to shoot and this is really frustrating in close combat as i died most of the times since i switched to 7T. I was using Honor Play earlier and never faced this issue. Please help
     

    #8
    T.Raincock and Yanj96 like this.
  9. T.Raincock
    Cupcake Oct 27, 2019


    #9
  10. Yanj96
    Cupcake Oct 28, 2019

    Yanj96 , Oct 28, 2019 :
    Try using realistic graphics, it improved my gaming experience, the screen feels more responsive and faster. I was using colorful setting.
     

    #10
  11. D1577074268464
    Cupcake Dec 23, 2019

    D1577074268464 , Dec 23, 2019 :
    I am also facing the same problem in my new oneplus 7pro, it doesn't respond to the touch of my right thumb while playing games like COD and Pubg.
    Most of the times it occurs while charging. If anyone knows how to fix it pls help me out
     

    #11
  12. R1564262374663
    Cupcake Dec 24, 2019

    R1564262374663 , Dec 24, 2019 :
    Same issue with my one plus 6t,can't even move properly in pubg game and to choppy like it's a cheap type device working,I just bought this mobile for playing pubg but it's unsatisfied me totally sad and nothing to say !!
     

    #12
  13. Nithinak3
    Cupcake Jan 16, 2020

    Nithinak3 , Jan 16, 2020 :
    I also facing the same issue on my oneplus 7T.. while i use my 4 finger to move scope and fire some times touch is not responding. Fix it
     

    #13
    Y1581062267867 likes this.
  14. Y1581062267867
    Cupcake Feb 7, 2020

    Y1581062267867 , Feb 7, 2020 :
    Bhai koi fix mila iska regarding toh help us with solutions..mera v same issue hai regardin touch .. goli nahi chalta jab enemy k upar rush karta hoon toh ..
     

    #14
  15. Y1581062267867
    Cupcake Feb 7, 2020

    Y1581062267867 , Feb 7, 2020 :
    Oneplus PLZ look around of such problems ..we the gamers have faith on oneplus. So PLZ don't ruin it.. PLZ fix the touch issue in games like "PUBG, COD" and many more.. i am a competitive player and i feel very much upset with oneplus 7t.. coz it's has serious multi touch issue in PUBG..while i rush other players the fire button doesn't press..and i die many times of this problems..PLZ fix it soon as possible..also games becomes choppy and laggy..
     

    #15
    Y1580496288630 likes this.
  16. Luka_m125
    Eclair Feb 7, 2020

    Luka_m125 , via OnePlus 7 , Feb 7, 2020 :
    My phone stutters from time to time in pubg but I don t know if it is a pubg problem or phone related.
    It feel s like touch stutter cause I even used a fps counter and when it happened it was still on 60 fps.
    COD Mobile runs perfectly fine withour ANY problems but pubg is very buggy.
    This problem happens on small maps too.
     

    #16
    Y1581062267867 likes this.
  17. Y1580496288630
    Cupcake Feb 14, 2020


    #17
    Y1581062267867 likes this.
  18. G_Alireza_Amini_ussY
    Gingerbread Feb 20, 2020 at 2:21 PM


    #18