2
Touch not registering on OP7 Pro

  1. warreo
    Donut May 31, 2019

    warreo , May 31, 2019 :
    Has anyone else noticed that their OP7 Pro will suddenly stop registering touches on a specific part of the phone? For me, my top left corner will suddenly stop registering touches, with the rest of the screen still functioning fine.

    A reset of the phone fixes it, so it seems to be a software issue rather than a hardware issue.

    I've noticed this 4-5 times now since I got my OP7 Pro 10 days ago, so it's a recurring problem for me.
     

    #1
    bboldajr and ojas3t like this.
  2. DARTH 007
    KitKat May 31, 2019


    #2
  3. xMcMx
    Ice Cream Sandwich May 31, 2019

    xMcMx , May 31, 2019 :
    Search for "Ghost touches". There are dozens of people reporting that already.
     

    #3
  4. W1557905848868
    Cupcake May 31, 2019


    #4
  5. warreo
    Donut May 31, 2019

    warreo , May 31, 2019 :
    This is not the same. The ghost touch issue is where the phone registers touches that didn't actually occur. My issue is that I'm touching the screen and it is not registering the touch.
     

    #5
  6. W1557905848868
    Cupcake May 31, 2019

    W1557905848868 , May 31, 2019 :
    capisco .... allora penso siano problemi di schermo . Contatta il supporto Oneplus e vedi cosa dicono
     

    #6
  7. G_John_Colon_nHRX
    Cupcake May 31, 2019

    G_John_Colon_nHRX , May 31, 2019 :
    The origina op7 pro charger might not be fit for your current volts and amps, try flushing the battery and charging from a different charger, ideally one of these and then report back, or else I think it might be a faulty phone, claim the warranty after this. Good luck
     

    #7
  8. Z1558768065564
    Cupcake Jun 2, 2019


    #8
  9. akks
    Ice Cream Sandwich Jun 2, 2019

    akks , Jun 2, 2019 :
    Already reported by some others. I don't have this bug. It seems some devices do have. Report through community app and send log to OnePlus bug hunters.
     

    #9
  10. prfraczek
    Honeycomb Jun 2, 2019


    #10
  11. warreo
    Donut Jun 4, 2019

    warreo , Jun 4, 2019 :
    Nope
     

    #11
  12. warreo
    Donut Jun 4, 2019

    warreo , Jun 4, 2019 :
    Thanks, hadn't seen mention of it before. Nice to know it's not just me.
     

    #12
  13. F_Mostafa_Gad_hurX
    Cupcake Jun 14, 2019


    #13
  14. E1553405816799
    Cupcake Jun 14, 2019

    E1553405816799 , Jun 14, 2019 :
    my pro did it. The next update will fix the touch issue. but TMobile won't push the update out yet.... So I switched to international version and took the ota. no more phantom touches or blocked out touches on the top area of the screen.
     

    #14
  15. bboldajr
    Cupcake Jun 14, 2019

    bboldajr , Jun 14, 2019 :
    same here. if a back arrow is in the upper left of the screen forget about touching it and having it work. ☹️
     

    #15