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Display Touch not working on OnePlus 5 Dec 19, 2020

  1. Vitang Shah
    Cupcake Dec 19, 2020

    Vitang Shah , Dec 19, 2020 :
    My phone was working perfectly fine. Suddenly, the touch stopped working. Display is still perfect.

    I am using passcode. I restarted the phone but I cant do anything because I cant type my passcode.

    Volume Keys, Power Key and Home Key are working.

    I contacted Service Centre, they said you need to change the display (since display and touch are Combo). Cost of same INR 6800/-.

    Not sure, what do I do?
     
    #1

  2. J4t1np4r3kh
    OnePlus Accessory Tester Dec 19, 2020

    J4t1np4r3kh , Dec 19, 2020 :
    Without the touch screen functioning you're not gonna have much luck with the phone 🤷‍♂️

    In this case I'd suggest sending the phone off and getting it repaired as it's not of much use in its current state.

    If you wanted, you could look for a 3rd party to carry out repairs, however the quality of repair cannot be guaranteed at that point
     
    #2

  3. Vitang Shah
    Cupcake Dec 19, 2020

    Vitang Shah , Dec 19, 2020 :
    I think this is more of Software Issue rather than Hardware Issue. I need guidance thereon actually.

    If in case some self-remedies dont work, I will obviously have to give the phone to service centre to get my data on phone back.
     
    #3

  4. Lucaryu
    Froyo Dec 19, 2020

    #4

  5. SPYDER0780
    Froyo Dec 22, 2020

    Last edited: Dec 24, 2020
    #5

  6. Young_Blood
    KitKat Dec 23, 2020

    #6

  7. SPYDER0780
    Froyo Dec 24, 2020

    #7

  8. meena14323
    Donut Dec 24, 2020

    #8

  9. Lucaryu
    Froyo Dec 29, 2020

    #9

  10. SPYDER0780
    Froyo Dec 30, 2020

    #10

  11. ninja123456
    Jelly Bean Jan 2, 2021

    #11

  12. Neeraj_Porwal
    Honeycomb Jan 2, 2021

    #12

  13. ninja123456
    Jelly Bean Jan 7, 2021

    #13

  14. ninja123456
    Jelly Bean Jan 12, 2021

    #14

  15. Neeraj_Porwal
    Honeycomb Jan 12, 2021

    #15

  16. th.yashwanth
    Cupcake Jan 17, 2021

    #16

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0 Like
15 Replies
776 Views
Last replied by th.yashwanth

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