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Touch screen issues on the OnePlus One, and how OnePlus is failing its users

?

Variations occur between devices, what issue(s) do you have with the One's touch screen, if any?

  1. Unresponsive/glitchy typing

    48.1%
  2. Sections of the touch screen not responding (This includes issues when scrolling around on apps/web)

    23.4%
  3. Multitouch issues, the multitouch does not work correctly (This includes issues with pinch to zoom)

    39.7%
  4. No issues at all, it is as responsive as any other device I have owned.

    30.6%
Multiple votes are allowed.
  1. oscarvanl
    Jelly Bean Sep 13, 2014

    oscarvanl , Sep 13, 2014 :
    I didn't know that. I like both Amoled and IPS displays so I wouldn't have a problem with an Amoled display on my One.
     

    superchinook likes this.
  2. andrewho
    Froyo Sep 13, 2014

    andrewho , Sep 13, 2014 :
    Tempered glass shouldn't make a difference, because it doesn't on every other flagship phone.
     

    superchinook likes this.
  3. andrewho
    Froyo Sep 13, 2014

    andrewho , Sep 13, 2014 :
    I lean more towards the AMOLED side of things, because my favorite theme is all black, and looks awesome on an AMOLED display with its infinitely black blacks. It even cuts down on power consumption! A high color saturation headroom is also good to have.
     

    superchinook and ananda like this.
  4. Elas
    Jelly Bean Sep 13, 2014

    Elas , Sep 13, 2014 :
    Hey guys i had my OPO 3 weeks ago and it's been a pleasure ever since, i had the yellow band and the touch issue like everyone else but it's no biggy
    But since yesterday i had an issue where the one would only recognise One touch or none at all, and after reboot it works great then after an hour or so of use it doesn't recognise any touch at all again... or one.. or two or three fingers but never 10
    I'll do a screencast video to explain more but for now this is all i have

    Do you think a factory reset can solve this? or is it a hardware issue and i should file an RMA?
     

    superchinook and Struktogramm like this.
  5. D!G!TaT
    Eclair Sep 13, 2014

  6. Hanson Lee
    Marshmallow Community Expert Sep 13, 2014


  7. 4thWALL
    Honeycomb Sep 13, 2014

    4thWALL , Sep 13, 2014 :
    Software issue. I've had my One rockin' Paranoid with nary a heart-beat out of order.
     

  8. Elas
    Jelly Bean Sep 13, 2014


  9. D!G!TaT
    Eclair Sep 13, 2014

    D!G!TaT , Sep 13, 2014 :
    Root it, flash the kernel and enjoy!
     

    Elas likes this.
  10. Elas
    Jelly Bean Sep 13, 2014

    Elas , Sep 13, 2014 :
    I don't have a pc available to root so until next week when i do what can i do to try and solve this ? :)
     

  11. 4thWALL
    Honeycomb Sep 13, 2014

    4thWALL , Sep 13, 2014 :
    Well, you could alway flash your weenie at the very least.
     

  12. Elas
    Jelly Bean Sep 13, 2014

    Elas , Sep 13, 2014 :
    soft reset done right now, i'll wait an hour or two to see if the problem occurs... because it occurs at random times then never fades away until i reboot :)
    Thanks for the help guys ! i'll eat a pizza in honor of this shit if it works lol
     

    4thWALL likes this.
  13. Elas
    Jelly Bean Sep 13, 2014

    Elas , Sep 13, 2014 :
    Bump
    Soft reset no good... Did a hard reset right now... Fingers crossed
     

  14. Redder22
    Gingerbread Sep 13, 2014

    Redder22 , Sep 13, 2014 :
    Good luck mate heard many complain about this issue.....
     

  15. oscarvanl
    Jelly Bean Sep 13, 2014

    oscarvanl , Sep 13, 2014 :
    Yeah, the blacks on Amoled displays look amazing.
     

    superchinook and ananda like this.
  16. Elas
    Jelly Bean Sep 13, 2014

    Elas , Sep 13, 2014 :
    Gard reste is no good too i took a screencast video added link :


    In the last seconds i try with 10 fingers while a friend holds the phone...
    First seconds one finger horizontally on the screen you can see in the middle the problem
     

  17. drmartin
    Lollipop Moderator Sep 13, 2014

    drmartin , Sep 13, 2014 :
    It is fixed in the next update. Scheduled to be out in the next couple days.
     

    Elas and ThirdEye like this.
  18. Elas
    Jelly Bean Sep 13, 2014

    Elas , Sep 13, 2014 :
    But how Côme i only started getting it since 2 days ans never before?
     

  19. drmartin
    Lollipop Moderator Sep 13, 2014

    drmartin , Sep 13, 2014 :
    No clue - if you look in Development there are other people with this problem which are using the Franko Kernel (i think that's what its called) which has completely fixed this problem.
     

  20. drmartin
    Lollipop Moderator Sep 13, 2014


    Elas likes this.