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Touch Screen Issues - We're Listening

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  1. SmarteX
    Cupcake Apr 25, 2015

    SmarteX , Apr 25, 2015 :
    Heyo, I came here as soon as I saw the reddit thread! My vendor_id is 2... [​IMG]
     

  2. MylesMor
    Froyo Apr 25, 2015

    MylesMor , Apr 25, 2015 :
    Mine is fine so far though.
     

  3. andrei.b
    Eclair Apr 25, 2015

    andrei.b , Apr 25, 2015 :
    Yes, but I want to see how the touchscreen reacts in a multitouch test, if it's no problem to you :)
     

    kaviks and DriesDh like this.
  4. JakeSpleen
    Froyo Apr 25, 2015

    JakeSpleen , Apr 25, 2015 :
    I know you didn't ask me specifically but here's 2 videos of my issues with tpk panel in case they help. First one is a constant 3 finger touch.



    Notice how funky the touches go when the three fingers are horizontal.

    Second one is using a paint app, you can see I'm only touching the edges of the screen but I get touches registered in the middle too

     

    NikoGrub likes this.
  5. frabat
    Froyo Apr 25, 2015


    NikoGrub likes this.
  6. ivanjacob
    Cupcake Apr 25, 2015


    Carlmcf likes this.
  7. griffar
    Honeycomb Apr 25, 2015

    griffar , Apr 25, 2015 :
    i doubt that the issues are related to the manufacturer of touch digitizer

    almost all opo have the TPK digitizer just a few Wintek so there are way more defective TPK opo.

    The issue lies probably related how the digitizer is assebled to the rest of the screen or how it is connected to mainboard.

    only thing i don't understand is why oneplus still did not fixed it in assembly process that some devices are so poor build quality that they get touchscreen problem.

    I mean they know of these problems since at least 7 month...or is it more related to the fact that they have no quality control in assembly process (unlike devices from well known brands)?
     

    caputese likes this.
  8. Ibsonic
    Froyo Apr 25, 2015

    Last edited: Apr 25, 2015

    benoitv98 likes this.
  9. kaviks
    Froyo Apr 25, 2015

    kaviks , Apr 25, 2015 :
    Its been so fruatrating.. The ghosting and the unresponsive touch.. Killing my patience...

    Do we have any hope to get this fixed in the near future???
     

    willxhunting likes this.
  10. MylesMor
    Froyo Apr 25, 2015

    MylesMor , Apr 25, 2015 :
    Here is my video of a multi-touch test on my device with no current issues:
     

    andrei.b likes this.
  11. willxhunting
    Honeycomb Apr 25, 2015


    NikoGrub likes this.
  12. willxhunting
    Honeycomb Apr 25, 2015

    willxhunting , Apr 25, 2015 :
    Try to RMA if you can or return phone if its been less than 2 weeks. If you're one of the unlucky ones like me they won't even fix your phone claiming the warranty is not valid
     

  13. frabat
    Froyo Apr 25, 2015

    frabat , Apr 25, 2015 :
    I seriously doubt we'll have the problem fixed since it seems to be hardware related, the only thing I noticed is that in cold environments the touchscreen is fast and never has ghost swipes.

    When the temperatures rise, the mobilephone is far from being usable.
     

  14. ivanjacob
    Cupcake Apr 25, 2015

    ivanjacob , Apr 25, 2015 :
    Nope, have mine for 2 months now and have touch issues.
     

  15. Carlmcf
    Froyo Apr 25, 2015

    Carlmcf , Apr 25, 2015 :
    Yes, I live in Spain and today has been quite hot and the OPO responds like shit...

    Do you think that the tempered glass screen protector can cause problems?
     

  16. andrei.b
    Eclair Apr 25, 2015

    andrei.b , Apr 25, 2015 :
    I think that's the actual problem, maybe they tried to improve the assembly process but they didn't change the touchscreen manufacturer. Anyway from what I've read in the last 2 weeks, it might be a bit too hard to do that (drivers, firmware, updates etc) or too expensive for them.
     

  17. frabat
    Froyo Apr 25, 2015

    frabat , Apr 25, 2015 :
    I don't think so as I don't have any.
     

    benoitv98 likes this.
  18. Deactivated User
    Apr 25, 2015


  19. kaviks
    Froyo Apr 25, 2015

    kaviks , Apr 25, 2015 :
    Trust me.. I hav
    I bought it in December.. It was fine until 2-3 weeks ago.. Very few instances of ghosting and unresponsiveness before.. And now.. Its almost throughout the day.. I am crippled without access to even basic functionalities.. Have to reboot more often than I take a piss! Have become one+diabetic.. !!! No RMA!
     

    benoitv98 likes this.
  20. kaviks
    Froyo Apr 25, 2015

    kaviks , Apr 25, 2015 :
    Best of luck. It's a lovely piece as long as it doesnt rip you of your basic needs!