Any updates on this?
Wait for it... as per customer service response the next OTA update by mid October...
They keep telling us it will be fixed trough an OTA that's simply not possible
Maybe this kind of OTA will fix it:
Here's the deal. At this point they've released the new firmware which fixes all the problems that can be fixed in software. The multitouch issues are present on most touchscreens, especially anything mid-range or mid-range like. I found this issue on the Xiaomi Mi4 as well, it's not unique to the OnePlus One or the Find 7. Trust me I'm not defending them, this is just the way it is.
A flagship killer with a bad display oh boy, you are getting religious about OP. A grounding issue is a hardware defect. Present a solid ground for the OPO and that ghost touch issue will be gone.
didn't know u created a thread.
Good post @carburano...cool....lets hope OPO hear us....and make a good effort in customer support service
Still nothing about the multi touch\earth problem from any 1+ staff.
Always next OTA
Any body tried the new update? does it fix MULITI TOUCH not fast touch?
Not on mine being sold! But looking at this the answer is NO!
they are simply the worst company ever:
My RMA ticket title:
Ghost swipes - even after 38R update
I have had touchscreen issues for 2 months now: ghost swipes when typing, and unresponsive touchscreen when the phone got warm in my pocket. I've waited months before submitting this ticket, because these problems were supposed to be fixed with today's OTA. They are the same, see attached screen recording. I've tried different ROMs, kernels, factory reset, etc, to no avail. I kindly ask you to change my phone or its screen since it's clearly a hardware defect.
Oneplus One response:
Thank you for reaching out. Well this issue is now fixed in our latest software update which is already out now. Please update your phone to latest 38R and it will fix this issue for you. You may not get the update immediately as it is rolled out slowly. So please check your phone for the update after few hours.
WOW!! Craziness...this company really sucks @ reading/comprehension...or they are deliberately BSing their customers either way, it really is the worst company ever.
I have a new device the MRF date is 2014.09.20 on my box. I have no problem's left at all.
Since all my friends phones that where made before 2014.07.15 had the problem and the ones after did not have the problem. I decided to give it an other shot, no yellow tint and no touchscreen problems! Even multitouch is way better in the lat 38R update
My previous phone was made 2014.06.15 and it was terrible nothing fixed it.
You can find your MRF date here (This one is from my brother)
very happy for you but... this changes nothing for their inexistent customer support
Hmm, this phone is not for me
OP said multitouch without stating 10 fingers... With two it does works
I have multitouch just fine. The only issue I have is when I type too fast. Not fast but fast enough for it to miss a letter touch. That's why I keep vibration on so I can feel it but it still sometimes misses a letter here and there. Any updates on this?
Latest update fixed this for me. I'm lucky though, no ghost touches for me.
Gamme OnePlus 7 : Avis et faites passer le mot.
by Vito B., 2019-06-17